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New Member

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11 Messages

Tuesday, March 21st, 2023 10:20 PM

Trailers not available on Stream

DTV Satellite had trailers for most rentals/buy movies.   Stream we just switched and wanted to rent a movie and none had trailers available.   Are we missing something?

ACE - New Member

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5.2K Messages

2 years ago

Renting and buying movies was recently launched on DIRECTV STREAM, so it may not be completely unreasonable that trailers are not yet available. I am not a directv stream subscriber so I couldn’t confirm for you but I doubt this is an issue with your equipment specifically. Just to be on the safe side, try reinstalling the app and perhaps updating it/including re-logging in with your credentials.

New Member

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11 Messages

2 years ago

Thanks for the reply.  I have since checked on the other smart tvs and another Directv Steam device no trailers.   So I guess it’s a stream thing.   Seems a bit shortsighted  because many of the movies we rent are after watching a trailer (lesser known titles).  

ACE - New Member

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3.5K Messages

2 years ago

You can always do a search using your voice button on the Dtv Stream device say the name of the movie and "trailer"--the stream box will bring up youtube search results and you can watch a trailer there.

New Member

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11 Messages

2 years ago

Thanks for the work around.   Figure for what this cost and the fact it was available on DTV satellite it would be on stream also.   

ACE - Expert

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22.9K Messages

2 years ago

DIRECTV STREAM is still growing. Probably has some hiccups as the new co-owner takes over operations. It is not a pure equivilent to traditional pay TV (like DirecTV satellite) just yet.

New Member

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11 Messages

2 years ago

Sounds fair.   Hope they bring over features soon because if they want DTV Satellite folks to come over we’re going to expect the same options.   I will say the Cloud Library is nice because it never worked great on satellite.  

ACE - Expert

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22.9K Messages

2 years ago

I will say the Cloud Library is nice because it never worked great on satellite.  

Satellite DVR recording library is physical on the box itself, not a Cloud Library. Or do you mean their On Demand content which is delivered over internet from each Networks individual library they provide?

New Member

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11 Messages

2 years ago

Well I meant the DVRs at home would go offline often I wanted to stream with the DTV App, or the content wasn’t playable.   Same shows I can now Stream go figure🤷🏽‍♂️


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