Contributor
App list more DVR Shows than the actual DVR
My DirectTV app shows tons of shows that have been deleted from the DVR. As an example, it shows 5 episodes of Law&Order: SVU on the app even though there are none remaining on the DVR. They have all been watched and deleted. Any ideas?
DIRECTVhelp
Community Support
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255K Messages
5 years ago
We're here to help, @Bagger56!
Have you tried pressing the blue arrow shaped in a circle at the top of your DirecTV App? You can tap that refresh icon at the top of the screen to refresh the app's Playlist.
Let us know if this works- we hope to hear back from you!
Donovan, AT&T Community Specialist
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Bagger56
Contributor
5 years ago
I do not have a BLUE refresh, just a circular white arrow. The page is refreshed. It shows all of my current recordings but also shows dozens that have been deleted long ago. Any ideas are welcome. It is just annoying.
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DIRECTVhelp
Community Support
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255K Messages
5 years ago
Hey, @Bagger56!
Since refreshing the page doesn't solve it, we'd recommend uninstalling & reinstalling the app, and resetting your DIRECTV receiver.
Let us know if this helps!
Ramses, AT&T Community Specialist
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