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1 Message

Sunday, November 3rd, 2024 11:02 PM

Can’t access saved recordings

Our screen now says ALL RECORDINGS - This is where your recordings will show up. Press MENU on your remote to find where live shows you want to record, and press the R button to record something. It’ll be there, ready for you to watch anytime!  Nothing there and where to access anything. All 5 tv sets show same thing and went out at same time. How do we get back to normal?

ACE - Expert

 • 

20.6K Messages

18 days ago

This maybe a new bug in the latest software, usually a red button reset on the Genie fixes it and you may have to do it  on the minis afterwards.  You may need to use the "List" button to access your recordings.


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