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Contributor

Sunday, November 3rd, 2019 6:10 PM

Can’t get channels below 200

Why can’t I get any channels below 200 on my phone

ACE - Sage

 • 

46.4K Messages

5 years ago


@Parchmentmark wrote:

Why can’t I get any channels below 200 on my phone


Is your phone connected to the same home network as your Genie DVR?

 

Contributor

5 years ago

Yes

ACE - Sage

 • 

46.4K Messages

5 years ago

Try resetting your DVR using the red button near the access card.

 

If that doesn't work, try deleting and reinstalling the DirecTV App.

 


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