Do you mean a premium pack of channels (HBO, etc.) or something else?
To remove optional services you must call DirecTV. I would also review your prior bills to see if you had a promotion that just ended as those are roll to cost.
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(AT&T has sold off their share in DirecTV)
Award for Community Excellence Achiever* *I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Award for Community Excellence Achiever* *I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Hold times are long due to call centers being closed and remaining ones are under staffed due to COVID-19
Award for Community Excellence Achiever* *I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Juniper
ACE - Expert
•
23K Messages
5 years ago
Do you mean a premium pack of channels (HBO, etc.) or something else?
To remove optional services you must call DirecTV. I would also review your prior bills to see if you had a promotion that just ended as those are roll to cost.
-------------------------------------------------------------------------------
(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com
(AT&T has sold off their share in DirecTV)
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
2
0
shannon02
ACE - Expert
•
21.1K Messages
5 years ago
Hold times are long due to call centers being closed and remaining ones are under staffed due to COVID-19
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
2
0