Contributor
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4 Messages
CW channel on Directv not in HD
Not sure where to go for support but the CW channel on Directv in Iowa City is not showing programs in HD even though in the guide shows the HD symbol. Any thoughts? No other channels have this issue.
Juniper
ACE - Expert
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23K Messages
5 years ago
What model box?
When on the channel does it show an HD resolution on the front panel?
What zip code?
Anything done recently when the issue started?
Reset the box?
Unplugged power for a minute?
Menu > Settings > Display > Preferences > Guide HD Channels. Change from Hide SD Duplicates to Hide HD Channels. Exit menu completely, give it a minute and then go back in and put the setting back. See if that reminds it to pull in the HD version. You can also check Show All Channels and switch between the SD and HD channels side by side to see if there is any difference (in case the HD quality is lower for the channel for some reason making it seem like it is SD).
Menu > Settings > Display > Resolutions. Verify the highest one your TV supports is checked.
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detuch254
ACE - New Member
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5.2K Messages
2 years ago
Pixelated audio/video on one specific local channel is an issue with that channel’s broadcasting to you and usually not an issue with your equipment. As DIRECTV sends whatever audio/video is given to them by the network/broadcaster, you’ll need to contact your local CW station to let them know that their New Mexico local is pixelated on DIRECTV satellite.
As you are replying to a three year old thread, it will be closed.
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