Contributor
Disappointed with package
I would like to know why I am paying to have more garbage like too many channels that sell products. What a disappointment. I am looking into canceling with direct tv. My family enjoys watching tv during the fall and winter, if I want to buy products I will go to the store.
mdram4x4
ACE - Master
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6.5K Messages
5 years ago
all cable/sat companies are like this
just create a fav that does not show the stations you do not want
oh and those shopping channels pay to be carried, so they help lower your bill, just an fyi
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litzdog911
ACE - Sage
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46.4K Messages
5 years ago
If you're paying for channels you don't want, then lower your subscription package to fewer channels and save money.
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ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.
For official support call DirecTV Satellite 1-800-531-5000, DirecTV Stream 1-888-429-4023, DirecTV Gemini dedicated 1-888-488-4742, or AT&T 1-800-288-2020.
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Juniper
ACE - Expert
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22.9K Messages
5 years ago
You pay for a package of channels, just like with other TV providers.
Review the channels you and your family enjoys and verify you are on the lowest costing package that covers it. You can change your package at any time, so if you use it more often during the fall and winter, then come spring you can choose to reduce the package during the months you don't watch it as much.
Nobody watches every single channel they have access to with any TV provider. So setup a favorites list where you can hide any channel you aren't subscribed or ones you have but don't watch.
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I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com
(AT&T has sold off their share in DirecTV)
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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TexasBrit
ACE - Expert
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14.1K Messages
5 years ago
if you mean shopping channels you don't pay for these, in fact they pay Directv and help to keep your cost down.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Licorice
Contributor
5 years ago
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litzdog911
ACE - Sage
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46.4K Messages
5 years ago
Of course not. But you were complaining about all of the "garbage" shopping channels. You can filter those out if they bother you. If you're not getting the channels you really want, then you'll need to change your subscription package.
____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.
For official support call DirecTV Satellite 1-800-531-5000, DirecTV Stream 1-888-429-4023, DirecTV Gemini dedicated 1-888-488-4742, or AT&T 1-800-288-2020.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Juniper
ACE - Expert
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22.9K Messages
5 years ago
I hope you didn't think we were telling you otherwise. Of course a favorites list doesn't give you more programming for free as that would be fantasy. I prefer to deal with reality.
Creating a favorites list hides the channels you do not watch. Makes it easier to browse the guide or even if you have that day of channel surfing.
If you want more to watch, then you raise your package or add a pack of channels (HBO, Movies Extra Pack, etc.).
-------------------------------------------------------------------------------
(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com
(AT&T has sold off their share in DirecTV)
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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shannon02
ACE - Expert
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21.1K Messages
5 years ago
DTV has no control over a channels programing.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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