New Member
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2 Messages
DVR recording series $2.99 per episode
Was recording Yellowstone series and got a popup saying if you wish to keep recording additional episodes requires additional $2.99 (assume per episode).
Is this charge added for any series or certain ones? Pretty disappointing fact.
Accepted Solution
shannon02
ACE - Expert
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21K Messages
2 years ago
If nobody watched it there is no charge, DTV has a popup that asks if you want to continue or something similar that comes up a few minutes into the program.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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shannon02
ACE - Expert
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21K Messages
2 years ago
The channels are adding fees to watch their On Demand programs and they decide which ones, all DTV and all other TV providers do is collect it.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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abbydoobie
New Member
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2 Messages
2 years ago
Okay, I think what actually happened is my uncle accidentally hit watch now on a link that incurs a charge. Is there any way to get a refund for an accidental rental?
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Constructive
Employee
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34K Messages
2 years ago
No you won’t get refunded.
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
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chenderson177
1 Message
3 months ago
If I am paying for Directv monthly, why I do I need to pay 2.99 for this episode? This is so greedy and so disappointing. What a scam!
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shannon02
ACE - Expert
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21K Messages
3 months ago
It is the content provider that is charging for their On Demand content. DTV is only collecting it.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Juniper
ACE - Expert
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22.9K Messages
3 months ago
@chenderson177
Your subscription to DirecTV includes access to satellite TV. With that you also have access to Pay-per-view (PPV), essentially the digital version of a rental.
The channel/content owners are capitalizing on binge watchers. In addition to the free content of their On Demand library, those channels are adding in more content that is PPV.
Don't want to pay for it, then you don't order that specific content. Just watch the satellite channels or the free On Demand content already covered by your subscription.
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*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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