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FYI
I've lost the FYI channel 266, does anyone know why?
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Juniper
ACE - Expert
•
22.9K Messages
5 years ago
Couldn't guess without any info.
What happens when you try going to the channel?
What model boxes?
Does each box have the problem?
Name of programming package?
Have you tried a red button reset or any other troubleshooting at all?
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For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
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shannon02
ACE - Expert
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21K Messages
5 years ago
When I go to all channels 266 is greyed out in the guide.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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jamiedpowell
New Member
4 years ago
they need stop showing commercials bc after every set of commercials shipping wars should come back on but channel goes silent screen goes black and miss half every episode. and we pay for this service?
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DIRECTVhelp
Community Support
•
255K Messages
4 years ago
We're here to help, @jamiedpowell.
When did you start experiencing this issue? Do you have this issue with any other channels/show?
We recommend refreshing your DIRECTV channels and service. This will refresh and reauthorizing your receiver.
Try this and let us know if it helps or if you need further assistance.
Elmi, AT&T Community Specialist.
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Juniper
ACE - Expert
•
22.9K Messages
4 years ago
@jamiedpowell
If commercials were gone, then networks would charge TV providers that much more which would result in higher bills for us customers. Commercials will not go away.
However if screen goes blank for half the episode, that is a technical issue.
What model boxes?
Channel this happens on? (number as that shows regular or On Demand)
Does this happen on all TVs or just certain ones?
Verify coax is finger tight and then try a red button reset. If needed you can also pull power for a minute which would clear residual memory as well as guide data (downloaded again within 24 hours). As a double check refresh service authorizations as well ( www.directv.com/refresh )
-------------------------------------------------------------------------------
(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com
(AT&T has sold off their share in DirecTV)
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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