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10 Messages

Monday, April 4th, 2022 12:14 AM

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No longer able to watch History Channel

I am no longer able to watch the History Channel, 269

ACE - Expert

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21K Messages

3 years ago

The History channel was move to another package at that time DTV gave users the option to opt back into the channel unknown it is still being offered, you need to call them.

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ACE - Expert

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22.9K Messages

3 years ago

@gash_miller 

Channels aren't permanent. Sometimes they change what packages they are in, sometimes they go away completely. That is why all TV providers have a clause that programming/channels are subject to change at any time.

Your 14 years does not change this fact.

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2 Messages

3 years ago

@Juniper, 

Wow, thank you for the non-irrelevant response.  I really don't care what clause they have for their programming. The point is that they canceled a channel, so that I would have to upgrade and spend more money on channels I would not watch. That is the point. Don't need your comments, they are not helpful. 

ACE - Expert

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22.9K Messages

3 years ago

@gash_miller 

Wow, thank you for the non-irrelevant response.

You're welcome. I'm glad you see the information is relevant, even though not the details you were wanting to hear.

 I really don't care what clause they have for their programming.

Doesn't matter that you "don't care" about the clause. It is there as they don't own the channels.  The Terms of Service (ToS) apply for you just like everyone else. There are rules to follow. And all TV providers have a similar section in their ToS.

The point is that they canceled a channel, so that I would have to upgrade and spend more money on channels I would not watch.

To be clear, the channel was not canceled. Otherwise, there would be no option to watch it. Per change in viewership (from whatever metrics they use) channels rearranged what packages they are in. Thankfully this is a situation that doesn't happen often (usually can be counted in years between channel realignments). Channels are not guaranteed to stay in their current package, or even with the TV provider, for all time.

Don't need your comments, they are not helpful. 

I provided perspective on the reality of the situation. In general, that should be helpful, regardless of if it works in your favor or not for what you want. And my comments are free to be posted, like everyone else. This is a public forum. By creating the thread, you have invited the free world to weigh in on your situation.

Yes, it is unfortunate that a channel you enjoy is no longer in your existing package. There have been warnings for a while now, including an option to opt-in to keep it in your existing package. Though very likely you are well past the deadline, as notices started last year, you can give it a try. If it works, then great. If not, then you will need to decide how valuable that channel really is for you if you make any changes or not.

CHANNEL OPT-IN (directv.com)

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www.directv.com 

(AT&T has sold off their share in DirecTV)

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*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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34 Messages

3 years ago

@Juniper Stop with your arrogant condescending tone in every reply. You don't know everything and are not the police around here. Get that in your head.

ACE - Expert

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22.9K Messages

3 years ago

There was no condescending. I was direct, and I admit blunt, but everything I said was truthful with intent to help (even if it only points out the reality of the situation). And I merely had direct responses to your post.

Nothing discussed had anything to do with "policing" in the forum. The reality of the situation and how it works was pointed out. The only issue with it was it is not the answers you wanted.

You have your choice. Keep service as is, attempt the opt-in to see if it still works, change package, or go with another provider knowing full well they don't guarantee programming either.

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(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com 

(AT&T has sold off their share in DirecTV)

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

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34 Messages

3 years ago

@Juniper You are think you are some kind of Superior person around here. Condescending and Arrogant. Enough is enough. And here is a fact you like to answer sometimes after a solution has already been given. I never said I had a problem with the history channel now did I. My service is fine I don't have issues and if I do I call the loyalty department directly and they take care of me and fix them. So here is just another example of where you don't know everything and are not the smartest person in the room or on this board.

ACE - Expert

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22.9K Messages

3 years ago

@BLUFINS 

I do not claim that I am "superior" or the "smartest" person in the forum or this thread. Yes I mixed up my responses on the last one on whom I was speaking too. Oh well, it happens.

Just because I do not sugar coat my responses, and certainly am not a "yes man" (just telling people what they want to hear), does not make me condescending or arrogant. Too many people think they are the exception to the rule and when reality doesn't work the way they want. I respect that changes are not always in our favor. But I recognize DirecTV and the network owner are in their full right to make updates and that no channel in particular is obligated to me.

Just because an answer may be given, doesn't mean I cannot respond if someone makes another post, or in particular comments me directly like the prior poster did. I am free to post like anyone else. Not something you can "police" because you don't like what I have to say.

(edited)

-------------------------------------------------------------------------------
(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com 

(AT&T has sold off their share in DirecTV)

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

1 Message

2 years ago

Joan

I called DirectTv and now in order to get the History channel back I have to upgrade my package.  So the theory of people not watching it was a lie! They wanted us to pay more to get it!!

ACE - Expert

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21K Messages

2 years ago

That is because the op-in period has ended, had you done it earlier then you wouldn't have to change your package.

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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