DIRECTV Community Forums

Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

No Signal on Venezuela

What should Venezuelan Diretv users do now with the recent change in the services being retired from our country?

Responses

Accepted Solution

Official Solution

ATTCommunityTeam

Moderator

•

82 Messages

5 years ago

Thank you for your question, @jorgelrincon.

We've been informed that the best thing to do would be to follow @DIRECTVVE on Twitter and @directvvenezuela on Instagram - where information will be provided soon about refunds for customers.

Thanks,

The AT&T Community Team

0

shannon02

ACE - Expert

•

21.1K Messages

5 years ago

You need to contact DTV Latin America.

2

0

J

jorgelrincon

New Member

Directv websites and phones cant be access from Venezuela atm

Like

5 years ago

0

Juniper

ACE - Expert

•

22.9K Messages

@jorgelrincon

Unfortunately it seems AT&T has closed operations for DirecTV Latin America in Venezuela per an issue with current sanctions.

https://www.marketwatch.com/story/att-pulls-directv-out-of-venezuela-due-to-us-sanctions-2020-05-19

-------------------------------------------------------------------------------
(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com

(AT&T has sold off their share in DirecTV)

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Like

5 years ago

0

Juniper

ACE - Expert

•

22.9K Messages

5 years ago

DirecTV and DirecTV Latin America are separate companies so their services and equipment are unrelated.

0

DIRECTV Community Forums

jorgelrincon

No Signal on Venezuela

ATTCommunityTeam

shannon02

jorgelrincon

Juniper

Juniper

Top DIRECTV FAQs

Helpful Widget

jorgelrincon

No Signal on Venezuela

ATTCommunityTeam

shannon02

jorgelrincon

Juniper

Juniper

Related Conversations

Top DIRECTV FAQs

Helpful Widget