New Member
Only some of my dvr shows recorded appear on the app when I’m away from home
When I am home, on my home WiFi, and I access the watch your dvr function in the directv app, I can access and watch all the shows currently Recorded on my dvr. No problems there.
However, when I am away from home, and on another person’s WiFi or on my cellular data and I try to use the watch your dvr function in the directv app, only some of shows from the dvr appear. Many of my recorded shows do not appear for me to watch.
I have uninstalled and reinstalled the app in my home on my WiFi to try and re-sync it up and it works in my home but not outside of my home WiFi.
Please advise as I really enjoy accessing all my dvr show recorded when I’m away from my home.
Thank you
Please advise on how to fi
DIRECTVhelp
Community Support
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255K Messages
5 years ago
We are here to answer any questions you might have about the DIRECTV app, @gokeyjo.
Here is more information about streaming on the DIRECTV APP, including streaming shows outside of your home. There are going to be some restrictions on what shows or channels are available outside of you home. For the best results, we recommend that you stream on your home network.
Let us know if this helps.
Marc, AT&T Community Specialist
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Juniper
ACE - Expert
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22.9K Messages
5 years ago
Streaming DVR recordings out of home was removed over a year ago. Now for out of home you watch what is available for streaming from the app itself, or before you leave home to download shows to your mobile device (keeps for 30 days and must have 2nd gen Genie HR44 or later for option).
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(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com
(AT&T has sold off their share in DirecTV)
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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SIQUEB
1 Message
1 year ago
WHY DOES DIRECTV SAY "ON THE GO" IF WE CAN'T WATCH ALL OF OUR RECORDED SHOWS? SMH
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Juniper
ACE - Expert
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22.9K Messages
1 year ago
@SIQUEB
You can watch DriecTV on the go by using the app to stream what is available. Streaming recordings out of home was a feature removed years ago.
The mobile app did support copying temporarily (up to 30 days) recordings to a mobile device (smart phone/tablet). The app recently was replaced with a new version that was still catching up on available features. But for now, recordings are accessible only at home but you can watch other content on the go.
For further help, start a fresh thread instead of posting to one from years ago.
-------------------------------------------------------------------------------
(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com
(AT&T has sold off their share in DirecTV)
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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