Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

New Member

 • 

1 Message

Wednesday, April 15th, 2020 10:50 PM

Quote Barack obama

Why does closed captioning insert “quote Barack Obama” into all program captioning?

ACE - Expert

 • 

21.1K Messages

5 years ago

You have to ask the channels that as DTV only sends you what they get.

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

 • 

1 Message

@shannon02 it’s on all the channels

ACE - Expert

 • 

22.9K Messages

Is actually all the channels? If not, then that may be a broadcast side issue. But if all the channels, which is not experienced by everyone though there are other recent posts with something similar, it might be an issue with a software update on certain boxes. What are the models of the ones with the issue?

-------------------------------------------------------------------------------
(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com 

(AT&T has sold off their share in DirecTV)

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Expert

 • 

21.1K Messages

5 years ago

Try a red button reset as my mom hasn't said anything to me about seeing it.

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

 • 

1 Message

thank you

ACE - Sage

 • 

46.4K Messages

5 years ago

There have been other posts about this over the past couple of weeks.

What channel(s) have this CC text?

____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV Satellite 1-800-531-5000, DirecTV Stream 1-888-429-4023, DirecTV Gemini dedicated 1-888-488-4742, or AT&T 1-800-288-2020. 

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

 • 

3 Messages

@litzdog911

It is all live programs on all channels- e.g. news broadcasts, live sports events. It is not on movies or pre-recorded shows. Since it is every network I suspect it is provider ( in my case DirecTV) or a hacked smart TV ( mine is Samsung). I now have additional words to “quote Barack Obama- Baldwin- and System”

New Member

 • 

3 Messages

The “QUOTING BARACK OBAMA”, “BALDWIN” and “SYSTEM” words appear every 7 lines and appear to be replacing the intended words.

I can send screen shots if it would be helpful.

ACE - Sage

 • 

46.4K Messages

@mikeengler Yes, please upload photos.

What DVR/Receiver model numbers do you have? Do they all do this?

____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV Satellite 1-800-531-5000, DirecTV Stream 1-888-429-4023, DirecTV Gemini dedicated 1-888-488-4742, or AT&T 1-800-288-2020. 

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

 • 

3 Messages

I took some photos but not sure how to upload them on a post. Can I email or text them?

Only one receiver and it is an older model no. HR24-200

Thanks.

ACE - Expert

 • 

22.9K Messages

HR24 is the last regular HDDVR. It is a perfectly fine model, and can work with Genie setups.

It does use the prior generation graphical user interface (GUI) software.

To upload a picture, below the text box on the right is a little box that is a mountain/couple hills with a sun, their icon for uploading images to the post.

-------------------------------------------------------------------------------
(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com 

(AT&T has sold off their share in DirecTV)

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Expert

 • 

21.1K Messages

5 years ago

There is a picture icon and video icon below the B I U S

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

NEED HELP?