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Thursday, January 6th, 2022 12:37 AM

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some recorded programs do cannot be fast-forwarded; I am forced to sit through all the commercials. WHY!!

Some recorded (but not all) programs cannot be fast-forwarded; I do NOT like having to sit through all the stupid commercials.  This is a relatively recent problem.  What is going on?

ACE - Expert

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21.1K Messages

3 years ago

You are recording the On Demand versions as they are the only ones you can't FF through.

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New Member

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1 Message

3 years ago

I record Ancient Aliens on History channel. Now all of a sudden I can’t ff through commercials.

ACE - Sage

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46.4K Messages

3 years ago

Are you sure recorded from the live History Channel and not their OnDemand channel? 

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ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV Satellite 1-800-531-5000, DirecTV Stream 1-888-429-4023, DirecTV Gemini dedicated 1-888-488-4742, or AT&T 1-800-288-2020. 

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New Member

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4 Messages

3 years ago

Yes, OUTRAGEOUS!  Are consumers expected to forget that the  WHOLE POINT AND FUNCTION of  CUSTOMER-Paid  TV service was for that service to provide subscribers with UNINTERRUPTED viewing-- WITHOUT the infusion of constant, insufferably-numerous and frequent commercial ads???

Now DTV, et al., have changed horses mid-stream-- whereby they are double-dipping, charging the advertisers AND their customers, reaping profits from both.

SERIOUSLY?  Does this slick & sleazy practice NOT constitute a Breach-Of-Contract?

This brand of Cr*p has all the makings of a (Edited per community guidelines) (Edited per community guidelines).  Let's call it, 

"Scammed, (Edited per community guidelines) Consumers v.  Corrupt TV Service Providers Who Go Unregulated,  Without A Thought To Making Reparation."   In the interim, sub-

scribers should demand credits/reductions for the amounts due on monthly bills.      P.S.-- A NOTE TO DTV AND ADVERTISERS:  I turn my back, eyes and ears from any/all  ads that interrupt my program viewing-- hence, I know nothing, and CARE nothing,  about the products//services advertised.  Pity, that advertisers    are paying through the lungs for TV ads-- Ads  that run to blind eyes and deaf ears-ALWAYS IGNORED!!!    

 

(edited)

ACE - Expert

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36.9K Messages

3 years ago

How do you know when those ads are over if you're ignoring them?

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*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Expert

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21.1K Messages

3 years ago

Get your facts straight.  DTV pays the channels to carry them and don't get any money from advertisers because it is the channels that sell their ad space.

(edited)

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ACE - Expert

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36.9K Messages

3 years ago

DIRECTV can and does sell advertising, though only in areas provided for in the original content.

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ACE - Expert

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21.1K Messages

3 years ago

DTV rebroadcasts the programs that the channels send them not sure how they can insert ads into it.

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ACE - Expert

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36.9K Messages

3 years ago

Content providers provide a stream of content that may contain commercial breaks.  Most providers will fill all of those breaks with ads, some they sold, some are for their stuff, sometimes they leave holes.  DIRECTV's agreements with some content providers allow them to insert commercials in certain breaks in certain slots, either filling an empty slot or overlaying a slot that had a commercial that DIRECTV has the right to overlay.

They won't just decide to insert a commercial in content that doesn't already come with commercial breaks from the content provider, though, so if you're seeing a commercial, the content provider decided there would be a commercial there, but not necessarily what commercial.

See:

https://about.att.com/story/att_adworks_now_represents_directv_advertising_products.html

https://www.ispot.tv/brands/79_/directv

(edited)

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ACE - Expert

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23K Messages

3 years ago

@schneeschnaw9 

It is the channels selling advertising space. If they didn't, they would charge TV providers that much more, meaning a much higher bill for us customers. Pay TV was not about avoiding commercials but getting a larger variety of content to watch.

The issue is that more and more networks have been locking the FF/REW option for their On Demand content. Since this comes from the internet, not the satellite feed, the networks have more control. Just like streaming on the channel's website, they will not allow you to avoid the commercials. I agree this is an issue, but currently this is within the network's rights. As long as you just use the satellite feed (what you are paying the service for), then there is no block on FF/REW.

If you go into "la la la, can't hear you, can't see you" turning away from the TV putting yourself into complete ignorance, well how then do you know when your show is back on? You must pay attention at some point just to know when your show is back on which could be before or after the commercial has ended. Your little tirade doesn't stop advertisers from getting what they want. They know not everyone will be swayed. But you are certainly influenced, as sharing specifically what commercial you dislike (like you did in the other thread) ends up being extra advertisement for them as it could stick in the mind of other readers (some who may be unaware might even look it up to see what you were talking about). So even you who are on the warpath against commercials, have actually done them some good.

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For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com 

(AT&T has sold off their share in DirecTV)

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ACE - Expert

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21.1K Messages

3 years ago

DTV can use locally inserted ads that are downloaded to the DVR and triggered to play during those commercial breaks, they can't change the channels stream.

(edited)

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Employee

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34K Messages

3 years ago

DTV can use locally inserted ads that are downloaded to the DVR and triggered to play during those commercial breaks, they can't change the channels stream

never in my life have i seen a local commercial when playing on demand

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While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
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New Member

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15 Messages

7 months ago

It is NOT just on demand. Even though I am paying $200 per month I am all of a sudden being forced to watch commercials. . You cannot even pause them anymore.  If this is the way forward, there is no point in paying anymore. 

(edited)

ACE - Expert

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23K Messages

7 months ago

@Giman43 

With DirecTV anything recorded from the live satellite channel should be able to be paused. Only content from On Demand has increased to blocking that capability as the content owners have different rules for what comes from the internet.

If content that is absolutely from the satellite, not an On Demand channel (or even restart from the beginning as that downloads from internet), then you have a technical issue. So best to start a fresh thread instead of complaining in a thread from 2022.

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(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com 

(AT&T has sold off their share in DirecTV)

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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