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M

New Member

Wed, Nov 25, 2020 1:17 PM

TV Stuck on one channel

When I turn on my TV, it is stuck on one channel. Remote wont pull up guide or perform any other function.

I have changed batteries out. I have changed TV's and boxes from other rooms that are working and still the same problem.

How do I fix.

Accepted Solution

Official Solution

teetertotter

ACE - Teacher

 • 

449 Messages

2 y مضت

You might try this:  Hit the Mute and Enter buttons at the same time.

RF will show up on the screen and then hit OKAY. 

Might try:  Hole the ENTER button and wait for the red light to flash 2 times and release.  Then press the Enter button once.  

Just some suggestions...

New Member

2 y مضت

Thanks! It worked.

New Member

 • 

1 Message

2 m مضت

Omg it worked!!😊😊😊😊there wasn’t a “enter” button, so I held mute and my exit button for a few seconds and when I let go, I was able to change channel after days of trouble shooting!❤️

DIRECTVhelp

Community Support

 • 

16.4K Messages

2 m مضت

Hello @teetertotter, thank you for the accurate and useful information. 

We're glad to know it helped @Chicbuild to get the problem fixed. Please don't hesitate to let us know in case you need further assistance, we're committed to help. 

David DIRECTV Community Specialist

shannon02

ACE - Expert

 • 

16.8K Messages

2 m مضت

The enter button is below the 9 button.


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