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Monday, July 6th, 2020 7:20 PM

Yes Network Programing - 631

 

We have been watching the YES Network from Texas for many years.  Starting this week the majority of the YES Network programs are being blacked out.  I called DirecTV customer support and they were clueless as to why now the shows are now not being broadcast in Texas, their only response was to say we are not in the NY Market.  We have been loyal DirecTV customers for the past 24 years.  We have not been in the NY Market for the past 24 years and we have been receiving the YES Network broadcasts for the past several years.   We are questioning why now the shows are being blacked out?

Community Support

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255.1K Messages

5 years ago

We're here to help answer your question @Jerrypicca.

 

The blackout could be due to no available programming being available because of covid-19. Please let us know if that answers your question.

Charles, AT&T Community Specialist

ACE - Expert

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23K Messages

5 years ago

The RSN YES should always blackout professional games for a service address in Texas. If it has been working for years, then you lucked out by some authorization bug as you are not entitled to N.Y. games in Texas on YES.

 

You should only be able to watch out-of-market games (in-season only) with the corresponding sport subscription (i.e. MLB Extra Innings).

 

Check www.directv.com/rsn to verify what professional teams you are allowed to view.

ACE - Expert

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23K Messages

The MLB Extra Innings does not give you YES itself since it is out-of-market. Depending on what the Yankees allow, you may get their announcer feed.

 

The only way you should get YES itself is with the Sports Pack add on (or in Premier as that includes all 5 main add on packs). That gives you over 35 RSN and specialty sports networks. This does not get around the blackout rules, as is more for college sports or for other regional (non-professional) events.

 

So if you have Sports Pack/Premier, then I would try some basic troubleshooting if there is an error with the channel. Red button reset, pulling power for a minute, even refreshing authorizations at www.directv.com/refresh

 

But be prepared that something may have corrected a long standing issue where the blackout wasn't working correctly. After all, N.Y. and Texas are absolutely different markets. And reruns are not covered by MLB Extra Innings, so are solely within the RSN rules (mention as this has come up a bit in recent months as they have added in more classic programming because of lack of live games).

(edited)

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Community Support

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255.1K Messages

Hey @Jerrypicca,


@Juniper is correct. Do you have our Sports Pack or Premier package? Would you like to add the Sports Pack or Premier?

 

Let us know.

 


Max, AT&T Community Specialist

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