Contributor

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1 Message

Wednesday, August 23rd, 2017 9:30 PM

Forgot my parental control pin

How

Scholar

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25 Messages

8 years ago

Hello, You must call DirecTV or AT&T and ask them to reset your password/PIN. Be prepared to prove that you are the primary account owner.

Expert

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3.6K Messages

8 years ago

I believe a non-destructive dvr/receiver reset might work to restore the pin to it's initial condition (no pin I think).  Look at the solution in this thread, item 3, Perform Recovery on Device in the part describing Non-Disaster Recovery.

 

If that doesn't reset the pin you can resort to full Disaster Recovery also describer in that same Perform Recovery on Device section.  Note that for the DVR that will delete all your recorded programs so you don't want to do this on the dvr if you don't have to.

Guru

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325 Messages

8 years ago

Er, you are aware that, assuming any of this works, you have just described to every kid out there how to defeat the parental lock code, right?

 

"Hey, what happened to the parental lock code?"
"Must have been another of those random U-Verse resets..."

 

Tutor

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6 Messages

7 years ago

My son set Up the password and í dont know what is it?

Tutor

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6 Messages

7 years ago

Hello


NEED HELP?