Unable to have gemini air dongle pair to my samsung smart tv.

We appreciate you doing those steps, @Stanleyshay1. Try doing these steps here: Get Help With Your DIRECTV Gemini Air or Remote | DIRECTV Support Contact us here DIRECTV Customer Service - Phone Support & Chat if it still doesn't work. Kesiah, DIRECTV Community Team

https://www.directv.com/support/article/000095432 did not help. I push the button on the device until it is solid blue then I press ... and app buttons on remote simultaneously.  The only thing that comes up on the screen is "check device power". The power is good and I have an internet router extender literally next to the TV. I am about ready to send this back and go find another company.  It is NOT the device because as I mentioned before, the device works on other TV's. The TV I'm having the issue with is only 2-3 years old...newer than the ones it does work.

We want to keep you for longer. A specialist is available to help with the Gemini connection issues. We're sending you a DM now. Kesiah, DIRECTV Community Team

What do you mean that you have deleted and re-installed the app? There is no app to install or delete. Are you also trying to install the Directv Stream app on your tv?  You don't need to do that. All you need to do is put the dongle into an hdmi port----plug the power supple into the wall (or power strip) and go.  And make sure your tv is on the hdmi port that the dongle is installed on.

I have tried that with no success. Thanks for the suggestion though.

Still wondering what you meant "I have deleted and re-installed the app." in your original post. 

We've sent you a DM. Please ensure you're logged in, and you'll find the message in your notifications. Kesiah, DIRECTV Community Team

I was able to find a solution.  I paired the dongle to a TV I knew it worked on. Once I finished setting up the device completely, all I had to do was unplug the device (and power adapter) and transfer it to the original TV.