@wingnut5 wrote: It does take two to tango. Experience in big business demonstrates that at least two giant egos are at the root of the most outsized arguments, not ethics or considerations of service to customers. The untimely spat between NBC and ATT is an excuse to play ego games with customers' money. Neither one is worthy of clemency.
Agreement between companies came up.
The local affiliate (not NBC itself) pulled their feed (as their right, they own the channel) to try an negotiate a higher rate. (using customers as leverage)
AT&T is trying to keep rates reasonable, because increased cost affects them and us customers.
Yes it is 2 sides to this negotiation. But in the end the TV provider succeeding works better for us to minimize any potential bill increases. If they just cave to the local affiliates demands then our bill would go up that much higher. I certainly don't want such an increase so prefer to wait though negotiations. I have no issue using a regular antenna to pull up any local feeds if needed in the meantime.
------------------------------------------------------------------------------- (Included after every post) I am a customer, not an employee. This is a public forum. For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023 www.directv.com
(AT&T has sold off their share in DirecTV)
Award for Community Excellence Achiever* *I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
I’d like to add that those that are blaming At&t and threatening to jump ship that all providers are in the same negotiations.
-------------------INCLUDED IN EACH POST FOR CLARIFICATION______ While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
*I am a DIRECTV employee, and the postings on this site are my own and don't necessarily represent DIRECTV's position, strategies or opinions.
Everybody should switch then they'll realize they should definitely keep channels for their customers. They charge more than every other cable provider already. I'm switching I recommend everybody else does the same and then next time they won't pull this crap.
good god people read the thread it’s not just At&t it’s every carrier across the country charter Comcast time warner frontier all are in negotiations with the local networks all have had their feed cut. So go ahead jump ship pay a new startup fee get into a new 2 year contract only to find out you still won’t have your local channels!!!! People are so quick to blame one carrier. By the way this same topic is in the Comcast forums as well as Verizon. Guess what they wanna jump to At&T because they aren’t getting the local either. Maybe if you did a bit of research or hay here’s a thought read this thread before you go off on a tangent
-------------------INCLUDED IN EACH POST FOR CLARIFICATION______ While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
*I am a DIRECTV employee, and the postings on this site are my own and don't necessarily represent DIRECTV's position, strategies or opinions.
@Dmnagle49 - Eventually I expect them to settle, they always do (wish they wouldn't). You get a "say in it" when your bill goes up, i.e., by cancelling or not.
@Buster11 wrote: Hopefully, they will resolve this soon. I can't receive nbc at all, antenna, or app. High speed not available where located.
Sorry the local affiliate of NBC, or even a neighboring market's NBC affiliate, is not within antenna range. I would still consider calling DirecTV 1-800-531-500 and seeing if you can get their Local Chanel Connector (LCC). Though the NBC affiliate may not be in range, perhaps there are other locals (including "sub-channels" that DirecTV does not have) within range to give you some additional programming and information. Would allow you to get it through the Genie DVR, as opposed to switching TV inputs between DirecTV and antenna separately.
------------------------------------------------------------------------------- (Included after every post) I am a customer, not an employee. This is a public forum. For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023 www.directv.com
(AT&T has sold off their share in DirecTV)
Award for Community Excellence Achiever* *I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
@NBCornothing wrote: DirecTV is a joke. They don't care much for their customers. I switched I recommend everybody else do the same and they won't pull this crap anymore
Switching providers will not stop the local affiliate for NBC (or any other local) from choosing to pull the feed from the TV provider. The TV providers (DirecTV, Cox, Cableone, Dish, etc.) cannot force the local affiliate to provide the channel. So switching providers will not save you. Will you switch again the next time you see a channel negotiation and each time after that?
So DirecTV can either continue negotiating to keep costs reasonable or they can just cave to the local's demands and just allow the rate increase. I would prefer to minimize any potential rate increase.
I am glad TV providers are not so easily caving to the local's demands. I did not go to pay TV for my free broadcast locals that I can still get with a antenna, but for all the content I cannot get on the locals.
------------------------------------------------------------------------------- (Included after every post) I am a customer, not an employee. This is a public forum. For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023 www.directv.com
(AT&T has sold off their share in DirecTV)
Award for Community Excellence Achiever* *I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Funny how every other provider has no issues in over 5 years. Every other providers Pac-12 Network DirecTV is the only one that won't work a deal with them. Like I said switch providers and they lose enough money they'll realize pay the extra money and they won't lose so much money. I guarantee one to two million people switched providers that's going to cost them a lot of money.
Time to take off the blinders as other providers have had negotiation issues over recent years. They happen at different times, so two providers negotiating with the exact same channel at the same time is rare. And channels have "gone dark" with other providers over the last 5 years.
So the general issue is not exclusive to DirecTV. This is just their turn with this particular local. No TV provider is immune to negotiations as there have been some each year. TV providers paying more for channels is the main cause of the rate increases over the years. If you so badly want DirecTV to pay the demanded increased rate to the local, which ends up on our bills, then offer the local affiliate you will pay the increase to cover the rest of us who don't want to.
------------------------------------------------------------------------------- (Included after every post) I am a customer, not an employee. This is a public forum. For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023 www.directv.com
(AT&T has sold off their share in DirecTV)
Award for Community Excellence Achiever* *I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Juniper
ACE - Expert
•
22.9K Messages
6 years ago
Agreement between companies came up.
The local affiliate (not NBC itself) pulled their feed (as their right, they own the channel) to try an negotiate a higher rate. (using customers as leverage)
AT&T is trying to keep rates reasonable, because increased cost affects them and us customers.
Yes it is 2 sides to this negotiation. But in the end the TV provider succeeding works better for us to minimize any potential bill increases. If they just cave to the local affiliates demands then our bill would go up that much higher. I certainly don't want such an increase so prefer to wait though negotiations. I have no issue using a regular antenna to pull up any local feeds if needed in the meantime.
-------------------------------------------------------------------------------
(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com
(AT&T has sold off their share in DirecTV)
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
0
0
Constructive
Employee
•
34K Messages
6 years ago
I’d like to add that those that are blaming At&t and threatening to jump ship that all providers are in the same negotiations.
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
0
0
PontoonLady
Contributor
•
1 Message
6 years ago
I'm over the loss of our local station connected with NBC ! Looking for alternative tv server! Any suggestions out there ?????
0
NBCornothing
Teacher
•
14 Messages
6 years ago
channels for their customers. They charge more than every other cable
provider already. I'm switching I recommend everybody else does the same
and then next time they won't pull this crap.
0
Constructive
Employee
•
34K Messages
6 years ago
good god people read the thread it’s not just At&t it’s every carrier across the country charter Comcast time warner frontier all are in negotiations with the local networks all have had their feed cut. So go ahead jump ship pay a new startup fee get into a new 2 year contract only to find out you still won’t have your local channels!!!! People are so quick to blame one carrier. By the way this same topic is in the Comcast forums as well as Verizon. Guess what they wanna jump to At&T because they aren’t getting the local either. Maybe if you did a bit of research or hay here’s a thought read this thread before you go off on a tangent
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
0
Dmnagle49
Contributor
•
2 Messages
6 years ago
Why is this negotiation going on so long??? Crazy that we as consumers do not have a say in it!!! I want ABC Wham back now!!!!
0
0
_xyzzy_
Expert
•
3.6K Messages
6 years ago
@Dmnagle49 - Eventually I expect them to settle, they always do (wish they wouldn't). You get a "say in it" when your bill goes up, i.e., by cancelling or not.
0
0
Buster11
Teacher
•
25 Messages
6 years ago
0
0
Juniper
ACE - Expert
•
22.9K Messages
6 years ago
Sorry the local affiliate of NBC, or even a neighboring market's NBC affiliate, is not within antenna range. I would still consider calling DirecTV 1-800-531-500 and seeing if you can get their Local Chanel Connector (LCC). Though the NBC affiliate may not be in range, perhaps there are other locals (including "sub-channels" that DirecTV does not have) within range to give you some additional programming and information. Would allow you to get it through the Genie DVR, as opposed to switching TV inputs between DirecTV and antenna separately.
-------------------------------------------------------------------------------
(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com
(AT&T has sold off their share in DirecTV)
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
0
0
NBCornothing
Teacher
•
14 Messages
6 years ago
area it provides everything you want to watch besides DirecTV
0
0
NBCornothing
Teacher
•
14 Messages
6 years ago
recommend everybody else do the same and they won't pull this crap anymore
0
0
Juniper
ACE - Expert
•
22.9K Messages
6 years ago
Switching providers will not stop the local affiliate for NBC (or any other local) from choosing to pull the feed from the TV provider. The TV providers (DirecTV, Cox, Cableone, Dish, etc.) cannot force the local affiliate to provide the channel. So switching providers will not save you. Will you switch again the next time you see a channel negotiation and each time after that?
So DirecTV can either continue negotiating to keep costs reasonable or they can just cave to the local's demands and just allow the rate increase. I would prefer to minimize any potential rate increase.
I am glad TV providers are not so easily caving to the local's demands. I did not go to pay TV for my free broadcast locals that I can still get with a antenna, but for all the content I cannot get on the locals.
-------------------------------------------------------------------------------
(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com
(AT&T has sold off their share in DirecTV)
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
0
0
NBCornothing
Teacher
•
14 Messages
6 years ago
providers Pac-12 Network DirecTV is the only one that won't work a deal
with them. Like I said switch providers and they lose enough money they'll
realize pay the extra money and they won't lose so much money. I guarantee
one to two million people switched providers that's going to cost them a
lot of money.
0
0
Juniper
ACE - Expert
•
22.9K Messages
6 years ago
Time to take off the blinders as other providers have had negotiation issues over recent years. They happen at different times, so two providers negotiating with the exact same channel at the same time is rare. And channels have "gone dark" with other providers over the last 5 years.
So the general issue is not exclusive to DirecTV. This is just their turn with this particular local. No TV provider is immune to negotiations as there have been some each year. TV providers paying more for channels is the main cause of the rate increases over the years. If you so badly want DirecTV to pay the demanded increased rate to the local, which ends up on our bills, then offer the local affiliate you will pay the increase to cover the rest of us who don't want to.
-------------------------------------------------------------------------------
(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com
(AT&T has sold off their share in DirecTV)
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
0
0
Buster11
Teacher
•
25 Messages
6 years ago
years, their loss
0
0