Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

DIRECTV Account

DIRECTV Account

Learn how to manage your DIRECTV account.

7.8K

(7686)
K
customer service number is not working

The customer service number hangs up when transferring call to another department

Question

134

1

Excellent employee!

I just want to give a shout out to Direct TV employee Michael [Edited per community guidelines] …I hope everyone who calls customer service (except my exhusband!) gets Michael to answer their questions! He’s very helpful and professional and was a joy to talk to!

Question

86

1

0

NFL Sunday Ticket - Groundhog Day

I keep reliving the same experience over and over. I had NFL Sunday Ticket via DirecTV as of Fall 2020.  I called to ensure renewal cancellation in April 2021.  In October 2021, September 2022, and November 2022, I've called to explain the situation: I don't want NFL Sunday Ticket, I've t

Question

89

0

0

Accepted Solution

Web site

Does anyone know what is going on with the DTV and ATT websites? I got an email about my latest bill, clicked on the link to view my bill, takes me to the DTV site. Once there, one of the boxes says I am being billed by another party, so I click on the support tab, go to billing. That takes me to A

Question

234

3

0

Closed

DirecTV Customer Feedback

Hello all, I am studying the usability of the DirecTV interface and would like your input as DirecTV users. Please fill out this 15-question survey as detailed as possible. When asked to explain the process of a task (i.e. searching and recording), please include each step you take from the start t

Question

153

2

0

Care Code 205.4

I am getting the following error when I try to log into anything. AMC, Shotime Anytime, HBO Max, I pay way too much money to have this issue. Hmm… that isn’t the ID you use for this service. Try signing in with another ID. CARE CODE: 205.4 Help?

Question

2.9K

10

Charged for service

House sold, moved March 2021. Had service canceled. Moved in with family for 3 months. DirecTV personnel unknown to me put account on suspension and started charging me in August. My account is documented with all information. You still are harassing me for money, and turned over to ruin my credit!!

Question

83

1

0

Unwanted emails

Several times per week I receive an advertisement email about NFL Sunday Ticket. I can't seem to figure out how to unsubscribe/stop these annoying emails.

Question

91

2

0

Increasing Prices

So tired of increasing of packages. I have been with Directv for years. I get fewer discounts and the price of the packages keep going up. I have dropped alot of programming and the bill is still outragious!!

Question

98

2

0

Email for reward center

I need to upload my dish bill to send to direct and can someone give me the email to get my reward 150$ for sending bill

Question

264

2

0

NEED HELP?

Pinned Posts

Loading...

Accepted Solutions

View More

Loading...
Loading...