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DIRECTV Equipment

DIRECTV Equipment

Get help with your DVR, receiver and satellite equipment.

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Camp dish setup help

I am trying to set up tv at our deer camp in a remote location. I am using a H24 receiver and I believe it’s a slimline 3 receiver. I know the elevation and skew on the dish are correct for the area. I know my mounting pole is level. I plug in and get zero readings on the satellite setup.   po

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Equipment returns

I canceled Direct TV recently and was told I don’t have to return the equipment. I still have AT&T internet. Is that correct?

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Controlling volume on ROKU RCA TV with Genie remote

Hello! I’ve been unable to control the volume on my tv the entire time I’ve had this tv. My DIRECTV GENIE remote was never professionally paired to this specific television. I’ve tried and can’t figure it out. Please help! Ayden

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How do I remove channels from LCC

How do I remove the channels added from the LCC? The flat antenna did not work in my area and I have already removed the LCC equipment.  Resetting the Genie receiver has no effect.  Thanks for your assistance.

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Find out how to return your DIRECTV equipment

Each return is different, but here's a general list of what you should send back and what you can keep. We'll also send you an email or a letter by US Mail letting you know what equipment to return. Service What you return What you keep DIRECTV STREAM Your DIRECTV STREAM d

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Controlling recordings to DVR from web site

I know I can set up recordings (ex: NCIS seasons) from the Direct web site. Then we can watch them from the DVR at our leisure. Right now I can't seem to find out how.

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In Demand

We have 4 TV's and only one no longer lets us watch or record In Demand shows. it says it's unavailable yet I can go turn on another tv and can watch In Demand. It says my internet is connected so what can be the issue?

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Directv remote app issues/Questions

I have 13 H24s(some are -100 and some -200) they are all on ethernet and can be controlled by selecting the box in the upper right drop down than using the remote icon. However The box that is labeled office cannot be renamed, it does not appear in the settings. I have tried changing the location

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Remote and input

Just got a new receiver and remote and it’s on hdmi2 . I also have firestick on hdmi1 but I can’t select hdmi1 with the remote. It only highlights tv and hdmi2. How can I get to my firestick on hdmi1?

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Bose 600 Soundbar

Trying to program my audio with Bose 600 soundbar and it is not on the list.

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NEED HELP?

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