DIRECTV Equipment

I'm using the rc73 remote and Genie hr54 combination, and upon deletion of a recorded show, the system freezes for a minute with no button response on the rc73

I work at a hotel that uses RC72H genie remotes we have the receiver box mounted to the back wall of the tv. Over the past week we’ve had issues where guest have complained that the power button, volume up and down button, and the channels button not working. I’ve tried every code under the sun. We

Have direct tv box. TV is plugged into it and works fine.  Just bought Vizio 65" smart tv.  Can I use and hdmi splitter plugged into box and then connect both tv's to splitter?  I tried and receive video signal but no audio.  If i unplug everything, start from scratch, i receive

My recording are glitching and skipping also one of my genie mini the hdmi port isn't working since a storm. I had to hook it up to a old tv with a composite cable. I need to get this equipment changed out so I can quit streaming my shows that wont record properly. I have had this equipment over 10

I have been having issues with pixelating on my local channels. Resetting the HR-54 seemed to fix it, but then I would have an issue again.  At one point, I called DirecTV, and they did something on their end, which seemed to help.  Today more than just local channels were pixelating, eve

The backlighting for the Gemini remote keys is only illuminated when one of the keys is pressed. In a dark room an action button is often inadvertently pressed, with undesirable results. As a future enhancement couldn’t the backlighting illuminate when the remove is moved or shaken?

I have tried several remotes and have replaced the mini genie with a new one. I have reset the remotes many times.  Everything works for awhile but after turning off the TV and using it again after a few days or weeks the remotes again stop functioning except for turning on and off the mini Ge

hooking up vcr to mini genie

When I start double play by hitting the down arrow twice and entering another channel number, I can switch between the two channels with the down arrow, but nothing is recorded. Instead I just get live realtime TV on both channels. Isn't it supposed to pause each channel at the point in time where I

I didn't know I had this?? I have Genie in one room, and an older box in the other. Snow killed our signal, and the Genie started streaming the channel. We didn't miss a beat on the show. But the other was dead to anything live??? Confused on what's going on there.