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Satellite Equipment
Get help with your DVR, receiver and satellite equipment.
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Question
USING C71KW-400
I'm trying to understand how to use the C71KW-400. I'm a satellite subscriber and trying to lower the number of receivers I pay a monthly charge for, will this box work on a TV I have the app loaded on? Will it replace the app?
Question
16
4
0
remote to tv
My new remote is programmed to my TV so that isn’t the issue. I would like my new remote to behave as my previous one did. With the old one if I pushed the ON button it would turn off the TV but leave the receiver on. That way no buffer was lost on the receiver. The new one will not turn off the TV
Question
20
3
0
How to watch 4K on new LG TV with existing HR54-200 receiver
I have a HR54-200 receiver in my family room and 6 other mini's throughout our house. I just replaced the family HD plasma TV with a 4K LG television. What do I need to watch 4K DirecTV content on that TV? Am I able to do it myself or do I need a technician to come out? Thanks.
Question
25
6
0
Gemini low storage fix
My Gemini box keeps popping up a notice about low storage. The solutions I've found online don't seem to work. Any suggestions?
Question
38
5
0
Closed
Large button remote that works with direct tv
I need a large button remote control that works with Direct TV.
Question
551
12
0
Jeopardy! did not record tonight
I have satellite service in Phoenix, AZ. I have had my DVR to record all new episodes of Jeopardy! for years. All of a sudden, it did not record the episode tonight. Looking at my Series Manager, there were zero upcoming episodes. I created a new series recording, and it has found the 9 episodes for
Question
145
4
0
display settings
We just got ,a new, larger tv for living room added to the same service as the existing tv in the recreation room. After setting up the larger tv, the guide, menu and settings displaying on the smaller tv are much larger and and unreadable and cannot (as yet) be reduced. Both are Insignia television
Question
33
5
0
4k video without the need for a mini genie
I have Direct TV Satellite with a HR54-700 Genie and a 4k Sony Bravia that is DirecTV Ready. My understanding is that to get 4k I need a 4k Client and thats what DTV is trying to sell me in a Genie Mini or a Gemini. My TV being DirecTV Ready means its a 4k Client RVU though so it should work without
Question
14
1
0
Closed
Customer service survey
Why send out a 15 minute customer service survey that can not be completed, and submitted? I was thinking, and hopeful that you actually cared. (Edited per community guidelines)
Question
767
10
0

