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Satellite Account
Learn how to manage your Satellite account.
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Question
Refund or transfer a DirecTV satellite credit to a DirecTV stream account
Why does it take 45 to 60 days to issue a refund? Why can’t the credit be applied to my DirecTV stream account? Why won’t a supervisor call me when I request to speak to one?
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494
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Reconnect Promo Offer
Not sure what has happen at DirecTV. I have been a continuous subscriber for 15 years. I received an email that stated I could reconnect with the Entertainment Package at $65 a month + $15 Advance receiver fee + $7 for second receiver and receive a $100 Visa Card no commitment price good for 24 mont
Question
343
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Billing/Customer Service
I have been on multiple phone calls for over 2.5 hours total and there is still no resolution. DTV has been overbilling me for receivers and they told me it is Century Link's fault, I set up a call with CL & DTV and after 45 minutes was told it needs to go to a manager, someone would call me. At thi
Question
398
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Accepted Solution
ATT Direct TV erroneous charge
Dear AT&T/Direct TV, we keep getting charged for pay-per-view movies on our account (DirectTV). It shows children's movies. We are 89 and 90 years old and have no grandchildren and have not ordered these movies. We get zero help from the AT&T customer service representatives. All are overseas and ha
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210
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