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Satellite Account

Satellite Account

Learn how to manage your Satellite account.

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You said you helped me to get my reward

Hi I was supposed to get 300.00 reward and only got 200.00. Just talked to DIRECTV and they said they could not help me??? Here is the confirmation number you sent me from Valentina order number is 4225605704A. I really am so very tired of getting the run around it truly is exhausting!!

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219

4

Service doesn’t work

I have been a loyal customer for over 20 years. I have the service insurance. My tvs continuously give error code 613. I’ve called so many times for help with no resolution. I even called to terminate service and was advised to give it another try. I requested a technician and two days have gone by

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616

5

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Fox TV

Is there any way I can remove that channel from my account? I would love to. I never watch it and I would like to remove it completely. I have read that that channel gets subsidies and I would rather my money not go to them. Can this happen? I have heard that people are able to do that.

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235

4

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Cancel and Sign Back Up?

D-TV keeps going up in price and is just too much (especially with some medical bills we've had) for us to continue paying to watch like 10 channels (but we like actual Channels & their DVR for sports over Youtube). I called last weekend to get the price down/cancel, and they said they only could do

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2.4K

6

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NY sales tax calculation

Can anyone please tell me what the NY state sales tax rate is that DTV uses for calculation? My county has an add-on to the state rate. How is that calculated? Can you please tell me what part of my total bill is being taxed?

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238

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Accepted Solution

DirecTV Collections - Uploading a file

I'm trying to dispute a DirecTV collection but their (Edited per community guidelines) site won't upload documentation.

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425

6

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Wgn

We would rather give up any station than to give up WGN so if this is not resolved as soon as possible we will be switching services

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517

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Overpayment

It is past 60 days since cancelled service and equipment returned. When will the overpayment of $200 plus dollars be refunded? Yhank you.

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247

6

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paying bills online with Direct TV

currently we have UVerse. All our bills are paid through UVerse Internet. Is this possible with Direct TV also? I have heard negative reports about this.

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293

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Cannot log on to pay bill or use streaming service

My problem started several months ago when I could not log on to pay bill, access streaming services or directv iphone app. After approximately 10 hours on phone with directv people I have not received a resolution. Most of the time I am passed around and then ultimately dropped. The error message s

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301

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