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Satellite Account
Learn how to manage your Satellite account.
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Question
My Bill Increased 35 Dollars When It's Supposed to Be Price Locked For 2 Years
When I first got my TV service I was told that my cost would be price locked at $105 for 2 years. I Have been a customer aince May of this year. The other day I get an email the other day that they are hiking my bill up an additional 34 bucks a month which is outrageous to begin with. I understand c
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525
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Change payment method
I got a new debit card and the payment was declined. I need to restore my service with correct debit card number.
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238
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Gift card hassle
Directv customer support is awful. I've been getting the runaround for weeks about a $100 gift card I was promised when I renewed my service. I don't want to call someone and sit on hold for an hour only to have them direct me to somebody else where I have to sit on hold for another hour only to fin
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181
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One hour and 37 minutes on hold waiting to speak with a representative.
On top of that a recording pops on every 5 mins or so updating the wait time, which is now at another 35 minutes. This is just unacceptable. Why can't Direct TV set up a call back system the way other companies with long wait times do? What I need to do can't be done online (because I get a tech iss
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684
4
how do I get a refund for NFL Sunday Ticket
I auto-prepaid for NFL Sunday Ticket in December of 2022 for the 2023 season. I was getting NFL Sunday Ticket thru NFLSUNDAYTICKET.TV TO GO. Had an account since 2019. Directv lost the rights to the NFL so how do I get a refund?
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397
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Access my bill
The link to "Access Your Bill Online" doesn't work. When I tap it the response is "400 Bad Request" and "Request Header Or Cookie Too Large".
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597
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I need to get my service working properly again. I have made many, many calls and the service still isn't working.
This is a business account and we have two Tv's that keep going in and out I have to reset the boxes all day long just to get them to work. I need a technician to come and resolve this this. What does it take to make this happen??? The address is 4200 Jonesboro Road Union City, GA. 30291. The name o
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164
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Website guide incorrect
The guide on the website is incorrect. When you first access the guide the programs listed for a channel actually are correct. If you scroll to the later date or select a later date the programs listed are not for the channel they are displayed for.
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170
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Closed
Issues with Ballysports firestick and Roku apps.
Can view on pc just fine using directv login. Firestick has this error "there is an issue playing this video, either you are not entitled to this content or there is error playing it. Pleae contact support at help.bally.com" after I try watching a regional sports game. I deleted and reinstalled app.
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386
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