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Satellite Account
Learn how to manage your Satellite account.
1.4K
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Question
Statements being sent to old email
I've been with Direct Tv since 2014. We changed emails a few years ago. We dropped Direct Tv this summer and decided to pick it back up. Even though my email is correct in my profile and verified on the phone with a direct tv csa...I'm still getting statements sent to the Wrong email address. Luckil
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217
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Credit Balance of closed account
I received a debit card with a balance of $59.22 which represented my credit balance when I terminated my DirecTV account. At the bottom of the letter it says if I want my money in a paper check form all I need to do is go online and request it. Does not give a link or a phone number. This card if I
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224
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Accepted Solution
+12132951006
I received a call from this number today attempting to get a contract for a gemini device. A text was sent requesting my social security number. The text indicated it was from att. Very pushy salesman. Price was substantially cheaper than my orevious package. Scam?
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154
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What is going on? Genesis???
Ok, I’m up for it ; however, when I asked if they will continue to offer a channel (like Bally’s) where I can watch Dallas Stars play, I get a “sure.l?” But “no guarantee.” Ok, you want me to commit to you for 12 months, but you cannot commit to me that your programming will include the Dallas Stars
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501
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Account not in my name
Someone set up a DircectTV account using my Social Security number, but an old address and a misspelled last name. I found the account is now cancelled, but owes $650. I never signed up for this account, DirectTV never verified proper identification. How can I get it removed, so it does not go to co
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180
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Nexstar Negotiations
I am very angry that my local Fox station, WGHP TV FOX 8, has been removed and cannot be viewed at this time. This station is my favorite local station for local news and sports programming. I have been a loyal Directv customer for a number of years but I do have other options in my area and some mu
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5.4K
59
Refund
I canceled DirecTV because shortly after AT&T took over everything seemed to go south. Service, equipment, and getting a hold of customer service. They said I wouldn't be charged termination fee but I knew that they would try to. Therefore, I canceled my credit card so they couldn't bill it. I got a
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145
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account information
Keeps logging me into at&t which I no longer have, and it tells me I don't have tv service.
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151
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Account user
My husband's name is listed on the account but we are using my email and phone number for contacts. Can only he call or can I also?
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171
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