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Satellite Account

Satellite Account

Learn how to manage your Satellite account.

1.6K

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Cancelling Mastercard Debit that was issued as refund

I want a paper check. I have not activated card. It was directv refund.

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357

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email directv

I ordered Directv satellite last Thursday. The sales representative out right LIED to me. Promised me things I will never get. When I call, all I get is "I'm very sorry". Who can I contact to make a formal complaint?

Question

219

9

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Closed

Directv App can't find receiver

I was recently upgraded to Genie2. Everything works fine at home now but my directv app isn't recognizing the new receiver. It searches for a receiver and then says receiver not found. I try to enter the ip address for the new tower and it says it can't find it. It is as if it is still looking for t

Question

2.7K

33

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False Charges to a closed account led to collections

Directv failed to close the billing cycle on a cancelled account after a family move to a new house. Instead of transferring the account to the new address, the representative created a brand new account number. Directv continued to bill my account for 6 months after cancellation and not once sent a

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276

5

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Where and how do I pay for my AT&T internet I use to use the myAT&T app but now it goes to direct tv

Where do I pay my att internet. I use to use the myAT&T app but it takes you directly to direct tv and can’t find a link to pay my bill

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184

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Accepted Solution

My account number

I need my account number

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255

2

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YES Network

Can someone explain why I get the YES network (channel 631) on my TV (I have the Premium DTV package, all the sports package add-ons, etc.) but when I log into the YES app on Roku through my TV provider account, it won't let me watch anything? It tells me to sign in though my TV provider, which I do

Question

1.4K

5

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Looping redirecting when signing into DTV

Frustrated. Can not access ahowntime or showtime anytime because can’t sign into DTV account!! Sign in response is redirecting (nonstop). I can watch DTV with no problems but can not see my account ! Hours and weeks with DTV. Told outage in my area. Weeks? Really? Says they can see I have showtime b

Question

476

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No refund since canceling service

I canceled DTV satellite service Jan 2023. It's April 2023 and I've yet to get the credit amount owed to me. I've talked to several inept associates, Jov, Ace, and Abe. I was told that it would be mailed on MC prepaid card. Then today, April 5th, was told it would be only half credited to my bank ac

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206

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I am being charged for a fraudulent account.

​I have never been to Florida that time(10/01/2019-02/11/2020). I have been charged for an account I never had. Please contact me @ (Edited as per community guidelines) or (Edited as per community guidelines). The account number is (Edited as per community guidelines) from IC Collections for $742.00

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181

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