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Satellite Account
Learn how to manage your Satellite account.
2.8K
All
Question
Is HBO MAX free with your HBO subscription included in the Premiere Package
The agents in customer support can't seem to agree. I have the Premiere package that includes HBO. Is HBO MAX free with my HBO subscription ?
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217
3
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Log into Att/direct tv bill
I used to login to Att account to view my direct tv bill. I can log into My Att but cannot view my direc tv bill. How can I view my direct tv bill. Direct tv is only service I have thru ATT
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380
1
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Accepted Solution
Official Solution
How to block purchases
My 4 year old son somehow managed to purchase some minion episodes for $10 or so. How do i go about blocking any purchases?
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6.2K
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error code 775
We have 12 receivers throughout the school that I work at, and right now they are all giving us error code 775. I spoke with a customer service rep, and they gave me an email address to request a tech come out. I did that and have had no response. Does anyone know how to fix this issue?
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219
3
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billing problem
I have been trying to upload documents on the billing dispute page and I always get an error. I have spoken with 2 representative regarding my billing problem and they sent me to this page which I am unable to upload documents. I need this billing issue to be resolved immediately!!
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235
5
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Add internet to existing Direct TV account
My 99 year old Father in law lives in Rosamond California. He lives alone, very healthy. We live out of state. He has enjoyed Direct TV for 25+ years. He was recently scammed and lost $3500 and almost his F250 Pick up (yes, he still drives). We want to add 2-3 IP cameras to help keep an eye on him a
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1.2K
3
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Waited all day directv was a no show
Waited almost 2 weeks for an installation appointment. They gave me an 8:00-12:00 time range. They never showed up and never called to say they cancelled. The page that keeps you updated didn’t even change til the next morning. Husband ran into an installer in our community and he said he had someon
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187
2
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What is a "Withdraw Account'?
(Edited per community guidelines) never seen this before. I've seen MDU, TMU, etc., but never that
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207
4
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Billed for MLB — request cancel
I have been with Directv for 20+ years and I am losing my patience. Via texting on 3/21/23, I requested the MLB that I didn’t want to be canceled. The rep canceled it and said I would see the credit. I logged into my account but it wasn’t there. There wasn’t any activity showing on my account. She t
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145
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Is it true that there is a period in which you can cancel DirecTV Satellite without incurring the early termination fee?
I have seen mentioned a 14-day period - can anyone confirm?
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403
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