New to the Community? Visit the Community How-To and Guidelines to get started.

Satellite Account
Learn how to manage your Satellite account.
2.8K
All
Question
Loyalty discounts for DirecTV
I've been a DirecTV customer for 14 years. Now in May 2022 they no longer give loyalty credits for DirecTV customers. So on May 4th 2022, I scheduled service cancellation for May 25th 2022. I get a call from a DirecTV representative on May 5th at 9:30 am. Rep asks why I want to cancel, I tell her Di
Question
8.7K
10
0
Payment Options are BLANK for Paying DirecTV BIll...
I assume this started this month as I did not have this problem last month and I assume it has to do with the migration of DirecTV accounts back to the DirecTV website instead of using the AT&T site. Anyway, went to pay my bill for this month and forgot based on last month's interaction, DirecTV acc
Question
298
3
0
Accepted Solution
Multiple homes and equipment
I have a primary residence in Phoenix and a summer home in Colorado. I have dishes at both locations but have been taking my Phoenix DVR, video bridge and 3 mini Genies to Colorado when the snow melts. I then call and have my service address changed. Has worked for 5 years but during a call with Dir
Question
535
16
0
Billed By Other Provider
The Issue I'm having is when I attempt to pay my bill. I log in and got to Account Overview and scroll down to Total Balance and am met with the message: "Billed by other provider Your DIRECTV service is billed through another provider. Go to the website listed on your paper bill to see or pay your
Question
478
3
0
Is there any way to connect to US-based support?
No disrespect - my hearing is bad and it's really difficult to understand any kind of accent.
Question
183
1
0
Reduce monthly service cost
I want to get rid of my monthly tv cost and only keep my phone, internet and basic tv. This is way too expensive for me.
Question
193
3
0
unable to create an account on my laptop for my moms DirecTV account
I keep getting an error every time. I type in her account number and the zip code and I get an error that says "This data is invalid." I have tried several times but it still gives me an error message. I even tried a different browser. And still nothing. What am I doing wrong?
Question
274
5
0
Accepted Solution
Official Solution
Early Disconnect
What does it cost to disconnect before the end of your contract?
Question
165
2
0
Program authorization
Been watching golf channel but now getting 721 error despite DirectTV’s “quick fixes”
Question
125
2

