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Satellite Account

Satellite Account

Learn how to manage your Satellite account.

2.8K

(3203)

Accepted Solution

email address for Directv

Can someone provide an email address for Directv customer service?

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237

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Accepted Solution

Call transfer then hang up

Called 800.531.5000. when transfered by their system my call is hung up. Tried 3 departments and same result.

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146

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customer service number is not working

The customer service number hangs up when transferring call to another department

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191

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Excellent employee!

I just want to give a shout out to Direct TV employee Michael [Edited per community guidelines] …I hope everyone who calls customer service (except my exhusband!) gets Michael to answer their questions! He’s very helpful and professional and was a joy to talk to!

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122

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NFL Sunday Ticket - Groundhog Day

I keep reliving the same experience over and over. I had NFL Sunday Ticket via DirecTV as of Fall 2020. I called to ensure renewal cancellation in April 2021. In October 2021, September 2022, and November 2022, I've called to explain the situation: I don't want NFL Sunday Ticket, I've tried to cance

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132

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Accepted Solution

Web site

Does anyone know what is going on with the DTV and ATT websites? I got an email about my latest bill, clicked on the link to view my bill, takes me to the DTV site. Once there, one of the boxes says I am being billed by another party, so I click on the support tab, go to billing. That takes me to AT

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283

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Closed

DirecTV Customer Feedback

Hello all, I am studying the usability of the DirecTV interface and would like your input as DirecTV users. Please fill out this 15-question survey as detailed as possible. When asked to explain the process of a task (i.e. searching and recording), please include each step you take from the start to

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253

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Care Code 205.4

I am getting the following error when I try to log into anything. AMC, Shotime Anytime, HBO Max, I pay way too much money to have this issue. Hmm… that isn’t the ID you use for this service. Try signing in with another ID. CARE CODE: 205.4 Help?

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3K

10

Charged for service

House sold, moved March 2021. Had service canceled. Moved in with family for 3 months. DirecTV personnel unknown to me put account on suspension and started charging me in August. My account is documented with all information. You still are harassing me for money, and turned over to ruin my credit!!

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112

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Unwanted emails

Several times per week I receive an advertisement email about NFL Sunday Ticket. I can't seem to figure out how to unsubscribe/stop these annoying emails.

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147

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NEED HELP?

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