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Satellite Account
Learn how to manage your Satellite account.
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Question
I’m being charged for premium channels
I’ve been a directv customer off and on for years. They are my current TV provider since 2019. In March of 2022 I agreed to a 3 months fee promo of starz Cinemax and showtime. The promo ended in may so I called a week or so before the end date and canceled. Everything seemed fine until I got my bill
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371
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Suspend Service for 5 months
I recently arrived in Rwanda for a 5 month stay, but neglected to suspend or cancel my DirecTV service before I departed. I also changed the SIM card on my phone, so I no longer have AT&T service. DirecTV says that in order to suspend my service, I need to call a US 800 number, which will require a
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162
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motorhome
was going to get service in my motorhome in Texas, but the service tech never showed... so I went another route, dish, pay by the month. Now I am getting billed for a service I never got. Called customer service, and after what seemed like an hour on the phone, the rep didn't know how to fix it, as
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122
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Problem with logging in to my DirecTV account via a web browser
I've been a longtime DTV subscriber. Over 20 years. The only reason I subscribed for so long was because of NFL Sunday Ticket. Around Sept of 2022, DTV changed something in the backend. I was able to log in to my DTV account via a web browser before this. Now I cannot. I see this message: I tried to
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2.2K
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How to private message or chat?
I started a topic yesterday and a DTV community specialist requested I send her a private message. How do I do this? Also, the “chat” feature on this community support forum doesn’t work - there is no active link. Bottom line - how do we contact DTV for technical support?
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638
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DirecTV Promotions
Hello - I would like to take this opportunity to provide a commendation for two (2) persons out of the Montana Loyalty group: Doreen & Betsy Loyalty group) whom I had the pleasure of working with! In short, I had two (2) discount promotions that were somehow removed from a recent billing notificatio
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137
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Regional Sport Network Fees
What do the "tiers" represent in the Regional Sports Network Fees? Are they related to zip code?
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147
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NFL Sunday Ticket Refund
I was charged one month prior for NFL Sunday Ticket $65.99 so I cancelled it before it started. I was told to pay it and that I would get a credit on next month's bill. It has been four months and still no credit. I have called 7 separate times and all of them said the credit will be on next month's
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271
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