Satellite Equipment

My new Gemini system will not turn my TV itself on and off, but it does adjust the volume. After two hours with tech-support, online chat, and finally a phone call to a human being for tech-support, I learned this is a known condition -unfortunately only known by a few technicians. Prior to the livi

I setup 5 TV's with Direct TV at a restaurant and want to use the Business App on a tablet to control all the stations. The model of the receivers are the H24's with the ethernet port on the back. Besides registering the devices in the app, are there any other requirements like DECA?

Today, while watching TV, the screen display size changes automatically. Never happened before. If I use ok button, it will change back to HD mode, but then it changes back again to smaller screen display. How do I 'fix' it?

I could use my iPhone as a remote until we got different internet. Now I entered our new company on the tv. 1) it doesn’t stay on the new service. 2) I still can’t use my iPhone

My new Direct TV DVR has this annoying Blue Line in Guide Box that tells the relative time. Is there a way to get rid of this feature.

I'm using the rc73 remote and Genie hr54 combination, and upon deletion of a recorded show, the system freezes for a minute with no button response on the rc73

I work at a hotel that uses RC72H genie remotes we have the receiver box mounted to the back wall of the tv. Over the past week we’ve had issues where guest have complained that the power button, volume up and down button, and the channels button not working. I’ve tried every code under the sun. We

My recording are glitching and skipping also one of my genie mini the hdmi port isn't working since a storm. I had to hook it up to a old tv with a composite cable. I need to get this equipment changed out so I can quit streaming my shows that wont record properly. I have had this equipment over 10

I have been having issues with pixelating on my local channels. Resetting the HR-54 seemed to fix it, but then I would have an issue again. At one point, I called DirecTV, and they did something on their end, which seemed to help. Today more than just local channels were pixelating, even HBO and oth

The backlighting for the Gemini remote keys is only illuminated when one of the keys is pressed. In a dark room an action button is often inadvertently pressed, with undesirable results. As a future enhancement couldn’t the backlighting illuminate when the remove is moved or shaken?