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Satellite Equipment
Get help with your DVR, receiver and satellite equipment.
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Question
RC72H remote not working at hotel
I work at a hotel that uses RC72H genie remotes we have the receiver box mounted to the back wall of the tv. Over the past week we’ve had issues where guest have complained that the power button, volume up and down button, and the channels button not working. I’ve tried every code under the sun. We
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269
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Glitching
My recording are glitching and skipping also one of my genie mini the hdmi port isn't working since a storm. I had to hook it up to a old tv with a composite cable. I need to get this equipment changed out so I can quit streaming my shows that wont record properly. I have had this equipment over 10
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206
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Accepted Solution
Channels are pixelating on HR-54 and error 771 on HR-24
I have been having issues with pixelating on my local channels. Resetting the HR-54 seemed to fix it, but then I would have an issue again. At one point, I called DirecTV, and they did something on their end, which seemed to help. Today more than just local channels were pixelating, even HBO and oth
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468
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Gemini Remote Enhancement Request
The backlighting for the Gemini remote keys is only illuminated when one of the keys is pressed. In a dark room an action button is often inadvertently pressed, with undesirable results. As a future enhancement couldn’t the backlighting illuminate when the remove is moved or shaken?
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142
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My Directv remote stops working except for turning on and off with my Samsung TV
I have tried several remotes and have replaced the mini genie with a new one. I have reset the remotes many times. Everything works for awhile but after turning off the TV and using it again after a few days or weeks the remotes again stop functioning except for turning on and off the mini Genie. Yo
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6K
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Accepted Solution
Double Play Not Recording
When I start double play by hitting the down arrow twice and entering another channel number, I can switch between the two channels with the down arrow, but nothing is recorded. Instead I just get live realtime TV on both channels. Isn't it supposed to pause each channel at the point in time where I
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206
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Accepted Solution
Satellite signal lost, and It switched to streaming by itself
I didn't know I had this?? I have Genie in one room, and an older box in the other. Snow killed our signal, and the Genie started streaming the channel. We didn't miss a beat on the show. But the other was dead to anything live??? Confused on what's going on there.
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4.1K
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transfer service to new home requirements
Will I need the main Direct TV box to set up service in my new home. I will not occupy the home for a week, after the install can I take the main box back to the home I'm in for the next week?
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