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Satellite Equipment
Get help with your DVR, receiver and satellite equipment.
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Question
Pairing headphones
We recently received a replacement main receiver. Before we changed our headphones were paired but since then nothing! I’ve tried going to remote controls and looking for items to pair but there isn’t anywhere to locate them. Can you help?
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241
3
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Amazon Fire TV
I have an Amazon Fire TV, but Direct TV does not list this as an acceptable choice for pairing an RC73 Remote. Direct TV doesn't know that this line of TVs exist. When will they update their software to acknowledge that Amazon makes Fire TVs? If not is there any other specific brand that I can use t
Question
525
9
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pauised memory clears itself
I watch most of my programs on the same channel so if I pause it for 1.5 hours I can fast forward or rewind during that time. Unfortunately, a couple of times a day it will basically clear its memory and sets me back to the immediate time and I lose all of the memory of the shows I had paused and wo
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244
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Closed
Replacement remotes cost money?
After years of normal use my remotes are starting to wear out where the buttons are non responsive! The only thing I’ve found to replace them is by paying $20 each for new ones ?
Question
1.9K
7
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Accepted Solution
Official Solution
Closed
How can I cancel my appointment?
my phone is out for a tech to come and check my tv but would like to cancel
Question
1.4K
9
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DirecTV Tailgating Setup
Does DirecTV have a satellite setup for tailgating and/or mobile use? We currently have a DirecTV account for the house, but have used Dish equipment and account for football tailgating. Would like to bundle it all together with DirecTV. Wi-fi and an app are not acceptable as the signal around the s
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534
1
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Accepted Solution
Free Genie Remote
I just received an e-mail for a free Genie Remote. All I have to do is give my e-mail, phone number and account number. Is this a scam or real? Kathy Abbett
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1.6K
2
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Error 615 no video signal
Have a H700-100 Genie 2 with 3 wireless mini's. been operational for 4 years no issues. nothing changed. Red flashing light on all 3 mini's. reset and rebooted everything. refresh signal, etc.... multiple calls to CS over 3 hours total. finally got them to dispatch. said it would be $99 service char
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348
5
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Accepted Solution
Missing ODD transponders on satellite 103 (ca) and 103 (cb) and no signal but transponder 18 -22-24 on 103 (s)
This started in late fall when trying to watch certain channels like 355 CNBC picture around noon would start to pixelate The it started saying .......771 Satellite signal issue do you want to watch in low resolution. Upon checking satellite signal I find I am missing ODD transponders on satellite 1
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3K
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