Satellite Equipment

We have an installation scheduled to upgrade to a Genie2 and three wireless minis. Our old/existing receivers are not in a central location and are not good locations for the Genie2. I have a central location in our house for the Genie2 but is not easy to run wiring to so I would like to prepare for

I have a satellite on my roof which is not mine. How do I have it removed or find out who it belongs to? It is against townhouse rules to put anything on the community roofs?

With the previous firmware, I could name my Gemini Remotes. Now you cannot, and also when you look for information via the "this device settings" it only shows one of my 2 remotes, the "active" remote, which still has a custom name. You must go into the remotes menu to see the second remote, and bat

I have a HR34-700 receiver currently. I’m going to be getting a new 4k TV soon and was wondering if I would need to update/upgrade my receiver? I have read that you can get equipment upgraded or updated every so often. Is this true?

Hello - I have a combination of Genie (model HR54-500 plus a 4k Genie Mini C61K-700) and a HR24-200, and HR24-500 and am a satellite customer. First, I am only getting a partial recording 2 weeks in a row despite everything scheduled correctly to record the series. Only getting about 10-12 minutes t

The tv said signal loss in the middle of watching my show. the other tv is fine. All cables were chk’d

We have a Prevost RV with Direct TV currently installed. We would like to upgrade the antenna/dish to one that receives HD signals. What are the options?

Why after all of these years has DirecTV not figured out a way to replace the box, without loosing all of your recordings, settings and your recording manager setting. I know it is just a hard drive. They can be backed up and restores, or moved one one box to another. It is very frustrating.

Tech installed new gemini equipment in my house today. My living room tv has a Sony soundbar and apple tv connected to it. He can get the tv to work but cannot change inputs for apple tv and the soundbar has no sound coming out of it. They are both connected thru HDMI cables to tv. Everything worked

How do I check to see if any update(s) have occurred to my DirecTv equipment?