Satellite Equipment

I was recently visiting relatives in AZ and they had the Genie 2. I thought they had old technology, but read that's the new device. I read all the bad reviews, but most are 6 years old. Has this equipment gotten better? Is the 4K better? I'm just debating if I should change equipment since It appea

My account was cancelled several years ago. Can someone please tell me how to return my receiver? I can't get to customer service because I can't log in because I no longer have an account. Thanks in advance for any help!

I have a new modem. I’m trying to connect my HD DVR receiver (HR24-200) to the internet via Wifi. I go to setup. It only shows Reconnect & Advance Setup. On Reconnect it asks if all other devices use the same router. They do just fine. It shows no networks at all, it is asking whether I have a Cinem

I purchased a CCT for my HR24-500 receiver so I could access my recorded programs on my IPad. The setup was completed successfully but now it says that the HR24 is not compatible. What can I do?

When replacing receivers, and the 'new 'receiver is registered, can one use the 'old' receiver to just play recorded already programs (not to receive or record programming ). Maybe by attaching both to TV with an A/B switch.

If I co-locate a gemini with my HR54 will i have access to 4k channels live at that tv? I know the HR tv cant but can the co-located gemini do it?

I need the 5 digit code to program my rc64 to Sony DVD player

We have three of the devices that plug into the HDMI port in our household and they have worked fine for six months on three different TVs (one Fire TV and two Roku TVs). Three days ago the one on the Fire TV in the bedroom stopped working. I've tried it in all three HDMI ports and I get the error m

I am trying to add a USB External Drive to my streaming box, but it keeps crashing and only shows the Directv space ship Logo when I have the USB Drive connected. I also have a Digital Audio connection to my home theater system and I don’t know if it’s too much of a power drain or something else. Wh

It was dark and I was trying to turn the volume down and the sound cut off. I have reset the remote and the receiver. All other streaming services have sound. All other devices have sound through my AV system. Only my Direct TV receiver is not producing sound. I have used a remote from the other roo