U-verse TV Equipment

U-verse TV Equipment

How to install, troubleshoot & fix your equipment.

1.1K

(1233)
Uverse tv & at&t fiber

Can I upgrade to AT&T fiber and keep uverse TV? I like having Uverse but I'm eventually going to need better internet speeds. Will I need to have a tech to do an install? Does it typically take a long time? Thanks

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568

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DVR shows recorded after 8/28/22 all show "no info available".

Apparently after 8/28/2022 all the shows that recorded show no info available. I'm not sure what happened on that date, but I would like to know if there's a way to fix that. I have restarted both receivers. I did not reboot the gateway, as that takes a long time, so unless that is definitely the fi

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265

2

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problem setting up additional uverse receiver

I can't get the additional uverse receiver to sync to the gate way - I have been following the instructions but it just will not sync up

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54

1

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This set top box does not match the account settings.

Received a new wireless tv receiver box. I get an error after it’s been paired to the WAP. ’account unavailable’ ’this set top box does not match the account settings’

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125

1

0

Disconnected wrong set top box.

I received a replacement wireless set top box. When I tried to swap out the stb it would not connect. I got message "device does not match account settings". After several calls and direct messages via AT&T Help on Twitter, Uverse technical support provisioned the replacement stb but disabled the in

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75

4

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Conflicting messages about returning or recycling old uverse equipment

we switched to a streaming DirecTV from Uverse. agent who handled the transaction requested us to return equipment to a UPS or FedEx facility, supply our account number and they would package and return to att. then a couple days later we received an email asking us to recycle the equipment (content

Question

637

6

0

Headphones don't work with new uverse DVR

I don't have any sound coming through my headphones after a new Uverse DVR was installed replacing the old Uverse DVR which worked fine with my headphones. How can I fix this???

Question

190

16

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Where to Recycle?

Cancelled my U-Verse subscription and received an email that said "We've received your request and for your convenience, there is no need for you to return your equipment." Underneath that message, in a smaller box, was this: "To help simplify your life and support the environment we've partnered wi

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2.2K

2

0

Internet - TV

Why doesn’t AT&T U-verse care anyone if you discontinue service with them.

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79

3

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Remote Control

Have to press buttons multiple times to get them to work...when fast forwarding recordings then changing to play. When changing channels, changing the volume, etc.

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94

1

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NEED HELP?

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