U-verse TV Equipment

Loyal customer for 10+ years. Cancel my account for financial reasons and sent back equipment immediately. Three months later my account is in collections due to non returned equipment. I've got my ups receipt with the reference number but AT&T refuses to listen. I will forever tell people what a hu

I recently switched Internet service to Verizon. However I kept AT&T U-verse. Receiver won’t work. I’ve tried holding power button for 10 seconds, but that doesn’t help. What can I do?

So yesterday AT&T's entire system was down in most of Florida. My Internet (FTTN) and U-verse Tv services finally came back a few hours later, but I'm still having connectivity issues. I've restarted the entire system multiple times. The problem is most noticeable on TV where you will see approximat

I allowed AT&T to install fiber to my house at the end of July. They kept knocking and asking and since I have been with At&T so long, I said okay. I want to keep the Uverse however and was told no problem. The young mand installed and could not get the existing combo utility/DVR fuction box to acce

I live in an att supported apartment complex. We have at&t cable and wifi. Our wifi works great! We have been having trouble with the cable tv though. I have tried pairing the Ven501 with our receiver and the closest I've gotten is a white gear on the screen, which always turns into a red X. I have

Greetings all, I have Uverse Fiber and TV. Have had it for a number of years. Starting a few months ago we've encountered an odd problem. Nearly every morning we have to restart the Gateway because the live TV doesn't work. Turn on the TV and it plays for 10-15 seconds and freezes...then an error sc

I’ve rebooted receiver and gateway and bought new HDMI cable and still it says Uverse is not available

Hello, I cancelled my U-verse tv service and was told I have 21 days to return the equipment. I have the DVR receiver and one additional receiver along with the power chords. I can not find one of the remotes, I only have one. Will I be charged for the missing remote?

I had to replace my silver remote but after programming the replacement, when powering up devices, the remote doesn't cycle from ATT-TV-DVD anymore, just ATT-TV. I have to manually push DVD button, push power the back to ATT. The original remote cycled through all 3 functions.

Help. Trying to connect a new wireless cable box and I keep receiving the error ‘the set top box does not match the account settings’. Any way to fix this? I’ve been on hold with AT&T for a half hour now…