
U-verse TV Equipment
How to install, troubleshoot & fix your equipment.
855
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Question
Uverse remote controls
I have a S30-S1B remote. The FF and REW controls are not well calibrated. When I FF at >> and stop, it jumps forward another 4 seconds and plays. When I FF at >>> and stop, it plays without jumping back -- not taking account of any FF overshoot. When I FF at >>>> and stop, it plays without jumping b
Question
143
4
0
Uverse losing service
At least once/day and sometimes 3 or more times/day my uverse service (TV and internet) goes out. I get the screen telling me that service has been lost and telling all the things I need to do (reboot, etc.). I never do any of the things and in about 3 minutes, the service comes back. Really annoyin
Question
213
8
0
Accepted Solution
Official Solution
Recycle equipment
There are telling I don't need to return equipment I need t recycle it? Does anyone know where I can recycle the equipment?
Question
318
3
0
Accepted Solution
Official Solution
Roku tv jvc
My uverse remote paired with my jvc roku tv will tun it on and off and change the volume but that is all it will do. It will not move the cursor to select tv and streaming g options
Question
131
1
0
The U-Verse Program Guide for Adult Swim on Saturday Night / Sunday Morning has been incorrect for 3 weeks
The program guide continues to be incorrect for the Toonami programming block on Adult Swim as of October 1st and 2nd and has been incorrect for the last three weeks. Given that a lot of the shows are late at night this makes it hard to record programs for later viewing and any existing scheduled re
Question
515
5
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Red X 1
Rebooted to get to the gear screen and then the red X 1 appears. My apartment had power failure which may have caused this, but is there any way to retrieve recordings from the device before hard reset?
Question
105
1
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Red x 8
Wired receiver shows a red x with an 8 underneath it. Have tried rebooting it multiple times but nothing changes.
Question
619
5
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AT&T Unable to Activate New DVR
Last week unable to get signal/picture on TV with DVR; two other TVs work fine. AT&T phone technician attempted remotely to fix the problem; kept getting RED X. Sent a new DVR which I connected--but no signal/picture. AT&T phone technician attempted remotely to activate the new DVR but system did no
Question
120
4
0
DVR deleting shows that were recorded
The DVR seems to have deleted every show that isn't marked "keep until I erase". Equipment is pretty old.
Question
1.1K
10
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UPS refusal to accept all return items
I went to UPS to return my UVerse receivers today. As instructed, I took both receievers, both remotes, the WAP, and all power cords. The man at UPS refused to take anything except the two receivers and stated that, despite the E-mail, ATT does not want the WAP, cords, or remotes and that he could n
Question
125
2
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