Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.
Satellite

Satellite

Find answers to common satellite questions, 24X7.
Ask a question

Latest Conversations

(3338)
No tv reception

None of my tv's work but my desk top PC does. The box has green light next to where it is plugged in. Why can I not get the tv to work? The tv screen says "video connection lost, Result Code: 615 Please help!

Question

94

2

0

Hisense tv set one remote with directv remote

How to set directv remote with hisense tv?

Question

104

3

0

6 news channels on one scean

channel 200

Question

86

2

0

Accepted Solution

Trying to remove receivers from our account that came in RV that we sold.

I have had 4 receivers on my account for years that we no longer have because they came in 2 RV's that we purchased built into the cabinets. No way to remove them and we sold them 4 and 2 years ago. Now they want to charge me for not returning equipment that I never signed a lease on, just added to

Question

250

10

0

CBS Freezing

When watching CBS, the picture will freeze while the audio continues. It only lasts a second or two, but is very distracting.

Question

492

8

0

Freezing on channel 3 CBS

When watching CBS here in Michigan the channel will freeze for 3 ton5 seconds. It does not happen on any other station. 49056 is the zip code.

Question

706

3

0

Pay Bill Online

I want to pay my bill online but none of the links on your Website work, All I get is an error message.

Question

302

1

0

"Are you saying my Genie Mini went out for ☕ without telling me?"

Well, maybe not that drastic. It could just have been the wireless video bridge. Follow these steps to restore the connection.

Question

123

0

0

Gemini remote not controlling on/off of Samsung TV.

Gemini remote controls the Direct TV control box just fine. On/off to the control box no problem, channel selection no problem. Gemini also controls TV volume. Gemini will not control the on/off of my Samsung TV. Tried fixing this may times without success. Tried to enter the Samsung model number ma

Question

181

1

0

No HDMI port on my TV

We have an older flat screen TV that lacks an HDMI port for the Direct TV Gemini to plug into, Our TV is built into a wall cabinet, so there is no way to access the back of this TV. There are We were told by a DirectTV rep that we'd need a converter. We have various female ports on the front of the

Question

316

7

NOT FINDING WHAT YOU'RE LOOKING FOR?