Satellite

Keep getting the error "Your tv does not support this program's content protection...." I've switched HDMI cables multiple times, brand new TV,,, software is up to date,, power cycled everything but I still get the error. The only "fix" (which isn't a fix at all), is to power cycle the TV. Then it w

Will you now add the hopper feature of hopping commercials with recorded shows?

I am a direct tv subscriber that recently subscribed to Showtime Paramount Plus. How do I get to all the Paramount Plus content? I tried to stream it with no success

It pauses and when I try to resume, it does not release the save screen. Sometimes I get the audio other times nothing. So the only way to resume is to change the channel. So what's paused is lost. It happens about every other time. It's a new box: a month old. Since installing it I rebooted the mai

Our receiver is a Genie Gen 2, Model HR44-700. Lately, when watching a recorded program, and trying to switch back to live TV, it is agonizing slow. The screen will go black, and we can't get the guide to come up or change channels. Sometimes I can fix it by rebooting my internet router and reconnec

I have the genie remote RC73 and a Denon receiver AVR-S720W. When changing channels or pressing the Select/Exit/Info buttons the volume goes up or down on its own. I tried re-programming a new remote to my Samsung TV and Denon receiver but no luck, still having the same problem. I also have change p

I've had an 8TB eSATA drive for HR24 Genie. The drive failed after about 8 years. I can no longer find a replacement- apparently eSATA drives are no longer available. Can I use a USB 3.0 drive with an eSATA converter cable? USB3.0 in the drive port, eSATA in the HR24 port. Will this work?

I'm trying to update my payment method. Is there a phone number I can call?

I need to change my payment information. I can't seem to get to the right page help?

I need to pay by tomorrow or have my service cut off but cannot access my account. I keep getting care code 201. After researching this i see that it's probably because my accounts are linked but I do not know how to fix that. Please help.