Satellite

Hi, Whenever I try watching content through the STARZ app, I get a content lockdd message on most shows/movies and this never happened before. STARZ support says they don’t control the content so contact DIRECTV because they control it. DIRECTV says I should have access to everything. What’s going o

With my DirecTv Genie connected directly to my large Screen TV set via HDMI cable, why do I have a problem with Charlotte Local Channels 3, 9, 36 and 46, especially channel 9 where the sound volume is considerably lower and poorer quality?

how to permanently remove a recurring autotune? using the menu / manage autotunes manually does NOT allow the permanent deletion of recurring manually set autotunes. Pressing the red button only cancels the current autotune. Recurring autotunes need a method to permanently delete the recurring autot

We are receiving an error message "We cannot read your access card". It now happens once or twice a day. We push the red button on the receiver and we get the picture back after a couple minutes. This is a recent phenomenon. Is something wearing out?

At DIRECTV, our satellite customers enjoy 99% signal reliability. If your signal is interrupted, we’re here to help. Click here to access our diagnostic error lookup tool for assistance.

Hello, My dish looses signal in the morning hours, however in the afternoon it works well. The signal strength in the morning is "0" on all sats and is very good 85 to 95 in the afternoon. What would cause this?

I see that you eventually fixed this problem. My question is, how do I get to see the program (i.e., The Daily Show) that I missed because of DirecTV's screwup? If I go to the DirecTV website and try to watch the show there, the same error message appears at the same point in the show. What is Direc

I tried using my password but it's not accepted. I tried changing my password but I don't get an email to reset. You have already drafted my account but I need my account number please.

Last night I watch iRobot on 245 TNT. The audio quality was horrible because it was low. I turned up the volume to watch the movie only to mute when commercials came on. Who at TNT can I contact and if it helps who at Directv? None of the other channels did this.

When recording a program on the DirectTV guide, it needs to tell us if the program is new or a repeat and give us the choice of whether or not we want to just record the new episodes or include the reruns. Also the listing should tell us the season and the episode number. Right now I have a ton of r