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App

The app hasn’t worked for a couple of months now. I’ve called several times and each time I get the same answer “WE ARE AWARE OF THE ISSUE.” Yea, right. This is very disturbing. Anyone else dealing with this?

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87

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Promotional reward card

I just got off the phone with customer service about not receiving the promotional reward card for signing up for service. I have never received the card or an email... No information. The representative told me that an email was sent and was never redeemed and is now expired as of December. I have

Question

100

3

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Learn how to connect your DIRECTV remote to TV.

Check out our helpful article to walk you through the steps.

Question

73

0

0

Direct TV App no longer working

I watch when I am away from my satellite on my iPad or a FireStick. I’ve deleted the apps and reinstalled on both. Keep getting blank screen or error message. Can’t stream anything.

Question

1.9K

45

Accepted Solution

termination fee

I have been an ATT customer for close to 25 years, both for my business and for our family. I recently established a DirectTV account that we ended up needing to cancel. After an hour long chat/call with customer service to cancel the account I was informed of a early termination fee of over $400. T

Question

2.2K

7

Unable to receive login code due to phone number being for a landline. Email is grayed out now too and can't be selected.

As the title says, my phone number on file is for a landline, which cannot receive SMS. I also can no longer select the Email option, either. I was able to do the latter in the past. I also want to say that the 60 second timer is too short, especially given your notice says "it might take a few minu

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257

1

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Skipping/choppy video and sound with Gemini

I obtained a Gemini about 4 months ago and since day 1 when I turn the TV/Gemini receiver on in the morning I get choppy/video on all channels for that TV(not every day but most). I have to turn off TV and gemini and turn back on then it is fine. Today when I try this fix it doesnt work. I've tried

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740

13

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Reinstall Satellite Direct TV

We are having a new roof installed and I have appointment for satellite to be reinstalled on Tuesday, Sep 5, 2023. Roofing contractor is taking it off and Direct TV is reinstalling. Is there anything else I need to do?.

Question

276

2

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Disney bundle with new deal between DTV and Disney

If I have read the reports correctly, it seems as though part of the new deal agreed to by DTV and Disney allows customers with certain DTV packages to get the Disney Bundle (Disney+, Hulu and ESPN+) for free. I already pay for that bundle separately. I was wondering if anyone knows how to go about

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4.9K

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program remote for JBL Soundbar

Good morning , I am having trouble programming the direct tv remote for my direct tv remote. It is a JBL Cinema SB120. It is not on the list that appears under programming and none of the 9 options under "I don't know" work either. HELP

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200

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