Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.
Satellite

Satellite

Find answers to common satellite questions, 24X7.
Ask a question

Latest Conversations

(10464)
Business Ethernet Issue

Have 16 TVs at my business. All of them connect back to modem via 2 Ethernet cords. If one or the other are hooked up. Everything is fine. If both are connected than it kills the wifi signal and nothing works. Any ideas?

Question

48

5

0

Mobile log in to direct tv app

I can’t log back into my direct tv app on my phone. I can access the browser but not the app. I love reset my password several times and has not fixed the issue

Question

89

2

0

Accidentally paid $100 to the wrong DIRECTV account. Need a refund.

I accidentally paid $100 to the wrong DIRECTV account via phone call. There is no bill on that account, and nothing to pay for. Could you please process a refund or transfer the payment to the correct account? Thank you.

Question

52

1

0

Call Support

What is DIRECTV Customer Support Number???? Ran into 3 scam numbers posing as Directv. Is my account safe? Want to speak with someone, not automation!!! Or a Scammer!

Question

85

1

0

can you downgrade from the genie 2 to the HR54

We have issues with the tower and do not wish to upgrade to the gemani

Question

128

14

0

Directv Streaming: using phone as a remote via VPN

I have Directv streaming with a C71KW-400 receiver. Is there a way to use my phone as a remote? Can I do so remotely via VPN? This is for my father, who has a hard time operating the remote on his own.

Question

68

3

0

Billing Dispute

I cancelled my DirecTV service in March of 2020 at a local AT&T store. I returned the equipment on March 23, 2020 and have the receipt to prove this. We moved and started new DirecTV and Uverse service @ our new home. However, AT&T continued to deduct money from my account for the account at our pri

Question

928

12

0

Accepted Solution

New: "Your TV does not support this program's content protection" message

After more than 6 years, today I now get: "Your TV does not support this program's content protection. Replacing the TV's HDMI cable with component cables will allow you to view the program". I am sure that my old high end Panasonic plasma monitor/display (not a TV as it has no tuner) does not have

Question

20K

13

0

Security token.

Hi, good morning. How can I disable token security? I don't want it to be on my account.

Question

58

3

0

Ni encuentro el menú avanzado en mi receptor de directv

Estoy tratando de programar el control pero no me aparece el menu completo en mi receptor solo aparecen 2 configuraciones y ninguna de ellas con el nombre control remoto... por lo cual el menu aparece incompleto y necesito ayuda para saber como ampliarlo y así acceder a los otros ajustes

Question

36

1

0

NOT FINDING WHAT YOU'RE LOOKING FOR?