Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.
Satellite

Satellite

Find answers to common satellite questions, 24X7.
Ask a question

Latest Conversations

(3338)
manage equipment

I need to order 2 new remote controls

Question

152

2

0

Accepted Solution

Today error code 622 on 2 of 3 directTV devices. 2 Advanced Whole Home Client recievers

C41-100 mfg date 10/16/13 and C41-500 mfg date 12/6/14. Worked fine last night 2 of 3 errors 622 this AM. No storms or other problems also no wiring issues. Have unplugged all devices and reset only thing I have not done is to reset Genie on the TV that's still working. It's like someone s has shut

Question

2.2K

8

0

New Directv software is awful!

Directv has made software upgrades which are far worse than the previous version. This applies both to the Directv menu and the IOS application. The new version is much more difficult to use and loses key functionality. I assume Beta testing was done but the changes made make it cumbersome to negoti

Question

1K

3

0

Reimbursement Prepaid Mastercard yet to arrive

I am contacting you to figure out why the promised reimbursement that was to be mailed to me on a prepaid Mastercard has not yet arrived, and if there is a way to track the shipped card?

Question

186

3

0

slow on demand downloads

Can not download and watch on demand shows/movies...getting error message that internet speeds are too slow either wireless or hardwired and that is with no other devices in home connected...surf speeds 50-80 mps on my computer...streaming on other devices etc firestick/smart tvs works great

Question

177

5

0

Closed

Gemini -- Multiple Disappointments

I've installed a new Gemini unit "on top" of one of the early Genie DVRs. I'm disappointed: I specifically asked whether I can use the unit to get 4K channels, and I was told "yes". I was not told that the 3 channels available were not always available and were pay-per-view. There is not a lot of in

Question

15.1K

44

Can't log into Direct TV

Same issues others have had for a couple of years. Can't log into my DIRECTV account. Keeps taking me back and forth from ATT and DIRECTV log ins. Aslo tells me incorrect user ID or password with Care Code 201

Question

447

2

0

Accepted Solution

Old Equipment

I have an old 18" circular dish with a single lnb. I've been away from Directv a long time but planning to return. Question. Is the old, single-channel lnb still useable or will I require a new one? Obviously, I will need a new receiver but hope to be able to use the old dish and maybe the lnb. TNX

Question

340

4

0

Signal

Satelite signal outage

Question

152

2

0

Directv is going to lose my business after 20+ years

I am a long-term customer of Directv. I called for the "loyalty department" to request an expired $25 promotion credit be added back on for another year. During the entire conversation the agent did nothing but try to upsell me to different channels or to a new system. I repeatedly said all I want i

Question

965

3

0

NOT FINDING WHAT YOU'RE LOOKING FOR?