New to the Community? Visit the Community How-To and Guidelines to get started.
Did you know we have a Reddit Community? Check it out!

Latest Conversations
Unable to watch shows
When i launch the max app either through Roku or on my projector TV i am able to log in and get to main screen. However , when i click a show to watch it logs me out and asks me to connect to my provider. When i do that and i log back in the same thing happens.
Question
•
Watching on Satellite
150
1
0
Cannot set a recording from the iPhone
We used to be able to record a show from an iPhone. Now we get an error---using 2 different iPhones. We can watch a live show via the iPone app. TS was of NO help. It has been going on for quite a while now. Any thoughts??? Thanks.
Question
•
Watching on Satellite
172
5
0
Glitching
My recording are glitching and skipping also one of my genie mini the hdmi port isn't working since a storm. I had to hook it up to a old tv with a composite cable. I need to get this equipment changed out so I can quit streaming my shows that wont record properly. I have had this equipment over 10
Question
•
Satellite Equipment
226
3
0
channel 281 switches to streaming so I can't record. All other channels seem to work fine
channel 281 switches to streaming so I can't record. All other channels seem to be ok
Question
•
Watching on Satellite
181
2
0
Sound
Sound just randomly gets loud mainly on FanDuel sports network other channels aren’t as noticeable sound only does it on Directv stream it does not do it on the FanDuel sports app
Question
•
Watching on Satellite
165
1
0
Accepted Solution
Channels are pixelating on HR-54 and error 771 on HR-24
I have been having issues with pixelating on my local channels. Resetting the HR-54 seemed to fix it, but then I would have an issue again. At one point, I called DirecTV, and they did something on their end, which seemed to help. Today more than just local channels were pixelating, even HBO and oth
Question
•
Satellite Equipment
543
13
0
Accepted Solution
Commanders game today -- on what Direct TV channel?
On what channel is the commanders game this afternoon?
Question
•
Watching on Satellite
246
1
0
Screensaver mentioning NBA League Pass gifted for 2024-25 season (LP channels don't work; still locked)
For the past few days I've been seeing screensavers, on my tv (satellite service) that say: "WE HAVE GIFTED YOU 2024-25 NBA LEAGUE PASS AT NO EXTRA COST" "DIRECTV ENJOY NBA LEAGUE PASS FOR THE 2024-25 SEASON A $109.98 GIFT TO YOU" (smaller print): "Your bill is being credited to cover the cost of 20
Question
•
Satellite Account
704
7
0
Gemini Remote Enhancement Request
The backlighting for the Gemini remote keys is only illuminated when one of the keys is pressed. In a dark room an action button is often inadvertently pressed, with undesirable results. As a future enhancement couldn’t the backlighting illuminate when the remove is moved or shaken?
Question
•
Satellite Equipment
162
2
0




