Satellite

I'm trying to find a phone number directly to the carol stream, Il address. Having trouble getting my mother's account cancelled. Being told it is "above" the regular customer service level and to mail another letter to the carol stream address. But it took seven weeks to process the request to canc

Our DVR seems to randomly be recording shows even though we did not schedule them. Every day I can go to it and see at least one show recorded that I didn’t ask for. How do I stop this? TIA

I’ve tried everything I know how to do (including going to the Direct TV and ATT website(s) and carefully following the step by step instructions. I can’t get it to work—Alexa still says that it “can not communicate with Direct TV.”

I have been told by Direct TV Technical support, that you cannot control the Gemini TV box using the Direct TV app on your phone. I used to be able to change channels, ETC, on the Genie box with the App on my phone. Not thrilled with the new Gemini box. It is not all that it is cracked up to be.

How can I manually enter code to program my remote to TCL television?

I received a 5109 error on my Genie device which displays an error screen that says use the supplied power supply. I am using the supplied power supply. I unplugged it to reset the device and when it rebooted I received the same error code? I do not know what else to do.

made one payment on line. later in date checked on-line bank account. Direct TV deducted 2 payments. One of those payments was an unauthorized deduction. Illegal. Also, tried to remove my bank account info and debit info since unauthorized deduction issued, and website does not allow bank informatio

I couldn’t login to my directv account on the Dec 5, so I used the FastPay option listed on the website. Everything seemed fine. I got an email confirming my payment to directv & the next day the website showed I made a payment and owe $0.00 (still shows that). Dec 14, I noticed I’ve been charged a

I currently have the Satellite option. Can anyone elucidate about the Gemini receiver I keep hearing about? Do I need it? Should I get it? Thanks, David

I get a ready to cast message when attempting to cast DirecTV app. It attempts to cast but almost immediately goes to screen stating ready to cast. I have deleted and reloaded the app on my IPhone. I checked for updates on the TV and TV is up to date. Other apps cast to the TV so us only an issue wi