Streaming + Device & App

The HDR 4:2:2 Chroma setting for displaying DolbyVision on Gemini Air devices turns off intermittently with LG OLED C-Series TV's. Usually I get a message on the tv screen that the TV doesn't support 4:2:2 chroma. I have to go back into Settings of the Gemini Air pendant and change the HDR setting b

Box has been working for 6 months. Yesterday when we turned on TV it logged us into someone else’s account. I can’t log out since it’s set to auto login and that can only be turned off by logging into the strangers account. I tried resetting the device but no success. I called customer service and t

Greetings Community! Please review the pics and notes below to help me resolve an issue with the Channel Guide. I subscribe to the DirecTV streaming service in zip code 27282. These are the Scheduled Recordings for Mon 2/17 to Wed 2/19. Notice that CBS Evening News for Tue 2/18 (E31) is missing. Her

I am blind and I am considering purchasing the DirectTV Gemini Air streaming box , and I want to know if I can turn on the "Talkback" screen reader with any shortcut keys on the remote. Obviously I can't do it with the settings menu on screen. I don't have any sighted help. DirectTV support has no c

Zumo tv turns on and works all functions. Except it wont turn off the tv

I am a senior disable retired Veteran. Are or is there any discounts offered?

My parents recently got DirecTV stream with 3 Gemini Air boxes. I'm interested in piggybacking off of their install for my house by having them order some additional Gemini Air boxes. Would those additional Gemini air boxes at my house count toward the 2 additional TVs + 1 iPad limitation of their s

At random times, the guide on the osprey box will randomly change from the sort order I have specified (channel name) to sorting by channel number. I don't understand why this is happening. When I last turned on the box, there was a full screen "ad" informing me about setting favorites. I pressed ex

Account locked out for 24 hours customer support said to wait 24 hours but im trying to get in to watch TV please help me

Don’t looks like I am not the only one having issues using the DIRECTV app on my Apple TV. All worked fine until my password got changed and now when I try to login it I am stuck on the page where it’s asking to choose DIRECTV stream or DIRECTV. My DIRECTV stream account was cancelled back in 2017 a