Streaming + Device & App

I'm trying to open Amazon Prime and it will not open. It kicks me back to the last channel I was on. I have tried using the app that came with the TV and using the DirecTV Stream channel. Thank you.

I programed the remote, everything works except the sound. How can I go back in and program the sound so the remote controls the volume?

After a power outage I had to reconnect the soundbar for DIRECTV. Now when I go to one of the apps like Peacock, the soundbar disconnects.

I recently started getting tiling/pixelation while watching TV. I get DirecTV through the internet with Gemini boxes. I have two TVs with separate Gemini boxes and the tiling occurs on both TVs. Although I haven't moved or disconnected anything, I checked the cable connections. The software is curre

My daughter is moving, can she take the box she is using now, will it work at the new address?

Can I connect Gemini to a hdmi splitter box? I want to connect the gemini, dvd player, and roku. My TV has 2 hdmi inputs.

The availability of the regional sports channel, Altitude, is the entire and sole reason I signed up for DirecTV service. Last Thursday when I was still on my free trial I was able to watch a game on Altitude without problem. The channel showed up in my guide, I was able to navigate to it and watch

I went through four boxes from dIRECTV stream you guys need to get rid of the hamster in the background with the wheel. It’s annoying I get at least 2 to 300 times every commercial break and I’m getting tired of it. I’m keep on getting the same thing is every single day on both of my receivers boxes

Gemini Air: Have had a couple of months. Lately every so often when I turn off using remote cycles back to on and settles on an HDMI source not used then displays the error message re no source. Very weird. When I turn it off a second time it does go off.

Superbowl didn't auto extend. I set the Superbowl to record and it showed that it would Auto Extend. Watching the game and surprise! The last few minutes of the game wasn't recorded. Why?